Betting with Betway
Raging River Trading (Pty) Ltd licenced to promote Betway South Africa– a private registered company in South Africa under company number (2011/134505/07) whose registered office is at 3rd Floor, Waterview 2, Waterview Park, Century City, Cape Town, South Africa, 7441.
Betway is licensed to accept bets under our bookmaker's license issued by the Western Cape Gambling and Racing Board and held by Raging River Trading (Pty) Ltd. Raging River Trading (Pty) Ltd is permitted to provide the software and back-end services which support the website under the Manufacturers License (License Number: 10181497-009) issued by the Western Cape Gambling and Racing Board. All sports bets are considered to be placed and received in the jurisdiction of South Africa with the terms of bookmaker's license.
IMPORTANT NOTICE
These Terms and Conditions (hereinafter “Terms”) govern and regulate the relationship between Raging River (Pty) Ltd trading as Betway, and its customers. These Terms include, amongst others, important provisions concerning the conditions under which a customer may establish and operate a betting account with Betway, as well as restrictions and conditions which will apply to the relationship between the parties and the various betting transactions and products which Betway offers. It is therefore essential that you read these Terms fully and ensure that you have understood and agree to be bound by them in all respects before establishing a betting account with Betway.
Raging River Trading (Pty) Ltd licenced to promote Betway South Africa, is a private company incorporated and registered in terms of the laws of South Africa with registration number 2011/134505/07. Our registered office is at 3rd Floor, Waterview 2, Waterview Park, Century City, Cape Town, South Africa, 7441.
Betway is licensed to accept bets under a bookmaker licence issued to it by the Western Cape Gambling and Racing Board (“the Board”). Betway is further authorised to provide the software and back-end services which support the Betway website under a manufacturer licence issued to it by the Board. All bets placed with Betway are deemed to be placed and received in the jurisdiction of South Africa in accordance with the terms of the bookmaker licence.
Betway reserves the right to update these Terms from time to time in order to address legal and regulatory changes, to incorporate changes in our business or the Services offered, or to improve the clarity and helpfulness of these Terms. When the Terms are updated, we will post them on our site and it shall be the responsibility of the Customer to check the Site from time to time to review any updated Terms when they are posted. The updated Terms shall govern and control the relationship between Betway and the Customer once they have been posted to our site. It is the responsibility of the Customer to retain copies of transaction records and service policies and rules.
You accept that the use of the Services is for your own personal entertainment and non-professional use and that, in making use of the Services, you are acting on your own behalf. You acknowledge that any activities in violation of these Terms are strictly prohibited.
By accepting these Terms, you acknowledge that you are fully aware that there is a risk of losing money when gambling and that you are fully responsible for any such loss. You agree that your use of our Services is at your sole option, discretion and risk. In relation to your losses, you shall have no claims whatsoever against us or any of our partners, or respective directors, officers or employees.
By opening an account or using the Services, you represent, warrant and agree that you will comply with all prevailing statutes, regulations and rules, as amended or replaced from time to time (“the applicable laws”), in relation to your use of our Services. We are not responsible for any illegal or unauthorized use of the Services. By accepting these Terms, you agree to cooperate with us in ensuring ongoing compliance with the applicable laws.
The Table of Contents immediately below provides an overview of the contents of these Terms and their subject matter. It has been inserted to assist you in navigating through the Terms. However, each of the individual clauses within these Terms contains important provisions which you must read in full and agree to before opening a betting account with Betway
1. ELIGIBILITY TO BET
2. ACCOUNT OPENING PROCESS AND RELATED INFORMATION
3. FICA COMPLIANCE
4. EVENTS AND CONTINGENCIES ON WHICH BETTING IS OFFERED
5. PROCEDURE FOR PLACING BETS
6. DEPOSITS/PAYMENTS BY THE CUSTOMER
7. WITHDRAWALS
8. RECOVERY OF AMOUNTS DUE TO BETWAY
9. ADJUSTMENTS
10. PROOF OF INDEBTEDNESS
11. MONITORING OF BETTING ACCOUNT ACTIVITY
12. TAXES AND LEVIES
13. INTELLECTUAL PROPERTY
14. TERMINATION
15. BREACH
16. RESTRICTIONS ON BETTING
17. VOID BETS
18. BETTING AND PAYOUT LIMITS:
19. ERROR
20. LIMITATION OF LIABILITY
21. DISCLOSURE OF INFORMATION AND PRIVACY
22. DISPUTES
23. EXCLUSION FROM BETTING ACTIVITY
24. RULES OF INDIVIDUAL GAMES AND BETTING EVENTS
25. DORMANT ACCOUNTS
26. GENERAL TERMS & CONDITIONS
- is a natural person (companies, close corporations and other corporate entities are disqualified from betting);
- is at least 18 years of age;
- has completed the betting account Registration Form accurately and in full and has been accepted as an account holder by Betway;
- is not listed on the register of excluded persons contemplated in section 14 of the National Gambling Act, 2004, and
- is not in breach of these Terms and Conditions.
- conclude an agreement in accordance with these Terms for the provision of a betting service on horseracing, sporting events and any other lawful contingency (“the Services”) to such person (hereinafter “the Customer”);
- for the purposes of paragraph (i), to open a betting account in the name of the Customer,
2. ACCOUNT OPENING PROCESS AND RELATED INFORMATION
2.1. The Customer warrants that all information provided in the betting account Registration Form completed by him/her is and shall remain true and correct. The Customer undertakes forthwith, and in writing, to advise Betway of any and all matters or changes in details that might have bearing on an approved application or the Customer’s identifying and/or contact details, creditworthiness, legal capacity or continued eligibility as a customer.
2.2. Betway –
- reserves the right to –
- accept an application for a new betting account;
- decline an application for a new betting account for any reason whatsoever
- cease accepting bets from a Customer in its sole discretion for any reason whatsoever, which reason Betway shall not be obliged to furnish or disclose to the Customer or any other person, and
- shall decline an application for a new betting account if –
- the betting account Registration Form has not been completed in full, and/or
- the information contained in the betting account Registration Form is found to be incorrect or subject to a material omission, and/or
- any information required to be submitted in conjunction with the betting account Registration Form, or requested by Betway prior or subsequent to the submission of such form is not provided by the applicant in the manner or format or within such timeframes as Betway may specify.
2.3. The Customer shall be solely responsible for the safekeeping and proper use of all his/her betting account details and other information that will enable him/her to place a bet. The Customer undertakes that he/she shall –
- not apply for or hold more than one betting account with Betway;
- not apply for a betting account in the name of, or on behalf of, any other person;
- use only his/her own betting account for the purposes of engaging in betting, and
- not permit or enable any other person to place a bet, directly or indirectly, by making use of such betting account reference number, username or personal identification number as is or may be furnished to the Customer by Betway from time to time,
and Betway shall accordingly not be liable to honour any transaction pertaining to any betting account so held or applied for or to pay out any winnings in respect of any bet so placed. To the fullest extent permitted by law, the Customer indemnifies Betway against any claims, losses or damages arising from bets transacted under such circumstances.
2.4. In any of the circumstances referred to in Clause 2.3, Betway reserves the right immediately to terminate the betting account of the Customer and to bar the Customer from future use of the Services.
2.5. The Customer undertakes to notify Betway immediately in the event that the Customer’s account information is lost, stolen, misappropriated, or utilized by someone other than the Customer or the Customer has reason to believe that any of these circumstances has occurred. The Customer shall be liable for all bets placed with Betway and any payments made by/to Betway in respect of any purchase and/or transaction concluded on the Customer’s betting account prior to notification in accordance with this clause.
2.6. Once a business relationship has been established with a Customer, a betting account will be created in the name of the Customer and the Customer will be required to log in to this/her Betway account for the purpose of entering into betting transactions with Betway, using his/her personalised login details, including a betting account number (which shall be the mobile telephone number of the Customer, and/or such other unique identifying number as may be implemented by Betway from time to time) and password.
2.7. If there is any difference between the information entered by a Customer at the time of logging in to his/her account, and the information supplied to Betway by the Customer at the time of establishing the business relationship, the Customer will not gain access to his/her betting account and will be required to contact Betway for assistance.
3. FICA COMPLIANCE
3.1. Betway is bound by the provisions of the Financial Intelligence Centre Act, Act 38 of 2001, as amended (“FICA”), which details the requirements in relation to identity establishment and verification procedures, customer due diligence, the recording and ongoing monitoring of transactions, the retention of records and related matters. All of these requirements have been put in place in order to ensure that the betting services provided by licensed bookmakers such as Betway are not unlawfully used as vehicles for money laundering and/or the financing of terrorism or other criminal activities.
3.2. Where FICA or its associated regulations and instruments specify particular procedures and/or restrictions, then Betway will operate in accordance with such procedures and/or restrictions. Where FICA does not specify such procedures and/or restrictions, then Betway shall implement its own procedures and/or restrictions (subject always to any applicable legislation), so as to promote good corporate governance and socially responsible betting practices. For further information on FICA, please visit www.fic.gov.za.
3.3. For the purposes of the online environment in which it operates, Betway is required by FICA first to establish and verify the identity of all Customers before it may lawfully create a betting account for any such Customer. Accordingly, as part of the account registration process, prospective account holders will be required to disclose the following personal and related particulars:
(i) Full names;
(ii) SA Identity Number or Passport Number;
(iii) E-mail Address;
(v) Mobile number(s), and
(vi) the source of the funds to be used for the purposes of the betting account.
3.4. No betting account will be created unless the identity of the Customer who applied for a betting account has been conclusively established and verified by Betway.
3.5. In certain instances, Betway may require a Customer to provide proof of identification and/or residential address. In such cases, the following procedures will be followed by Betway:
(i) Where an identification document or a Smart ID Card (front and back) is transmitted to Betway via an uploading process or by normal or electronic mail, such documents will be required to be current (unexpired in the case of passports) and may at Betway’s discretion, be required to be certified as true copies of the original.
(ii) A driver’s licence (front and back) may be accepted as proof of identification, provided that:
- The Customer is unable to produce an Identity Document for reasons which are acceptable to Betway in the circumstances;
- The driver’s licence is valid/current (has not expired), and
- The driver’s licence reflects, on the face thereof –
- A photograph of the bearer;
- The full names or initials and surname of the bearer;
- The date of birth of the bearer, and
- The Identity Number of the bearer.
- a valid, current work permit, or
- a valid, current asylum seeker or refugee permit,
(iv) Utility bills and similar documents submitted as proof of residential address shall be dated no earlier than three (3) months prior to the date of submission to Betway thereof.
- By completing Betway’s online betting account Registration Form, the Customer confirms and irrevocably consents that Betway shall be entitled to conduct such identification, credit and other verification and/or screening or security checks (including, but not limited to, verifying the Customer’s source of funds) that Betway may choose to perform and/or is required to perform by applicable legislation, any regulatory authority having jurisdiction and/or the Regulator.
- The Customer further consents that as part of the registration process, and at any time during the period for which the Customer may be the holder of a betting account with Betway, Betway may supply the identifying details and any related particulars provided by the Customer to third-party service providers, including, without limitation, identity verification and/or screening agencies, cellular network providers, financial institutions, credit bureaux and/or any other national and/or provincial governmental agencies or statutory bodies.
- As part of the fulfilment of Betway’s obligations under FICA, the Customer may be required, at the time of the registration process, or at any stage during the period for which he/she holds a betting account with Betway, to furnish Betway with a copy of his/her identity documents (i.e. a copy of a valid identity document/card and/or passport which must be legible and valid), proof of physical address in the nature of a statement/invoice of account (rendered by a City Council or Municipality or a bank in the case of mortgaged property) and proof of banking account details (which statements shall not be older than three (3) months). Betway shall advise the Customer which documents it may require for this purpose. Failure on the part of the Customer to provide any such document within the timeframe specified by Betway for this purpose –
- As part of the betting account registration process, the Customer will be prompted to select a dedicated, secure password in respect of the betting account.
- Once all required verification procedures have been successfully completed, the betting account will be created, and Betway will transmit a message to the Customer by e-mail and/or SMS, confirming the establishment of the betting account in the name of the Customer, once the betting account has been activated and enabled.
3.12. Betway is legally obliged to make reports to the Financial Intelligence Centre (“FIC”) in the event of –
(i) Suspicious or unusual transactions, and
(ii) Transactions entered into by persons suspected of intending to commit or of having committed any offence contemplated in the Protection of Constitutional Democracy against Terrorist and Related Activities Act, 2004.
3.13. Betway reserves the right to suspend any account that has not met FICA requirements.
3.14. Betway may at any time request a Customer to produce a hard or soft copy his/her Identity document or smart card, passport and/or proof of residential address.
4. EVENTS AND CONTINGENCIES ON WHICH BETTING IS OFFERED
4.1. Betway shall, in its sole discretion, determine the markets, events or contingencies on which betting shall be offered by it; provided that –
(i) Multiple bets are not accepted where the outcome of one part of the bet contributes towards the outcome of another. If the customer inadvertently or deliberately backs a related contingency in a multiple bet, the bet will be voided and the stake returned;
(ii) Any multiple stake made up of more than one selection from the same event will be deemed to be a related contingency, (e.g. Chelsea to win the semi-final onto Chelsea to win the Tournament), and
(iii) Any multiples involving the same team or its players or the same selection will be deemed to be a related contingency (e.g. Paul Pogba to be Man of the Match and Manchester United to win the match.)
4.2. Betway may from time to time determine a minimum or maximum amount that may be staked as a bet in respect of any market, whether in general or in any given case. It shall be the responsibility of the Customer to enquire before placing a bet on a market as to whether such maximum or minimum is applicable to that market and, if so, the extent thereof.
4.3. Betway may determine minimum or maximum amounts that a Customer may win or lose in respect of a bet, whether in general or in any given case. It shall be the responsibility of the Customer to enquire before placing a bet on a market as to whether such maximum or minimum is applicable to that market and, if so, the extent thereof.
4.4. Betway may, in its sole discretion, from time to time offer the opportunity to Customers to place bets during the course of a certain event (“bets in-running”), provided that –
- Betway will not accept bets in-running in respect of an event that forms part of a series of events over a period of time, and
- if the relevant event is not televised, no bets in-running shall be offered.
4.5. The nature and extent of any spreads offered by Betway shall be determined from time to time at the sole discretion of Betway, and it shall be the responsibility of the Customer to enquire, before placing a bet, what the ruling spread is.
4.6. Without prejudice to the generality of the above, the rules set forth in Column 2 of the Table below shall apply in respect of the product offerings and/or bet types and/or promotions listed in Column 1 of the Table below:
Bet Type/ Promotion | Applicable Rules/ Terms & Conditions |
Build A Bet |
|
Sports Welcome Offer |
A new customer registers a new account and deposits R100 The customer then places bets to the value of R300 (3x the initial deposit of R100) at odds of 3.0 or greater. Once complete, the customer receives a R100 Free Bet
Should you require any clarification or advice regarding these Terms, please contact Customer Support at Support@betway.co.za. |
Win Boost |
|
Early Cash Out |
|
Free Bet & Free Ticket |
|
Bet Influencer |
|
Bet Saver |
|
5. PROCEDURE FOR PLACING BETS
5.1. The Customer shall place his/her bets via the internet or through such other electronic media as may be made available by Betway.
5.2. A betting transaction between Betway and the Customer is only considered valid and confirmed once the Customer's bet has been accepted by Betways server, resulting in a successful exchange of monetary value.
This exchange must reduce the live balance in the Customer's Betway account, and a corresponding change in their balance, as per their selection, will serve as proof of the bet being successfully placed.
To confirm and accept a bet, two essential conditions must be met:
- 1. Betways server must accept the Customer's bet.
- 2. A monetary value exchange must occur, reducing the Customer's live balance in their Betway account, and updating their balance accordingly.
Until acceptance, all communications to the Customer are non-binding, and information displayed on the Site constitutes an invitation to play only.
5.3. Any bet accepted by Betway will be deemed to have been placed at the licensed premises.
5.4. Betway may in its sole discretion elect whether to accept or to reject a bet requested, or any component thereof.
5.5. The Customer authorizes and consents to each electronic or other communication relating to any bet placed being recorded by Betway in such manner as Betway deems fit and to such records being retained for as long as Betway deems necessary. The Customer acknowledges that Betway is required to keep such records by law and that such records may be used by Betway for the investigation and resolution of disputes which may arise between itself and the Customer or for any other lawful purpose.
5.6. The Customer shall bear the responsibility of ensuring that the bet is accurately placed and recorded by Betway. Betway shall furnish such confirmation of a bet to the Customer as may be required by law or reasonably requested by the Customer.
5.7. Betway shall accept bets during normal South African business hours and at such other times as Betway may deem fit.
5.8. The Customer shall be responsible for ensuring that he/she has full knowledge of the rules applicable to the market within which the Customer proposes to place a bet.
5.9. The placement of a bet on any market signifies the Customer’s acceptance of the Rules published by Betway in respect thereof and of these Terms.
5.10. While Betway will endeavour to ensure complete accuracy in relation to the announcement, publication and issue of prices, off-times (starting times of events) and results, it does not accept responsibility for any errors which may arise in this regard and reserves the right to correct any such errors in such manner as it may determine in its sole discretion. To the fullest extent permitted by law, the Customer indemnifies and holds Betway harmless in respect of any losses, whether potential or actual and direct or indirect, which may be suffered in consequence of any such error.
5.11. The time of acceptance of a bet shall be the time at which such bet was recorded on the wagering software operated by Betway.
5.12. Any bet accepted after the “off” or starting time of the event on which such bet is struck (other than bets in-running) shall be null and void and of no force or effect. Any bets taken on results already known at the time of the placement of such bets will be voided/cancelled by Betway.
5.13. Additional or new markets may be made available by Betway from time to time. It is the responsibility of the Customer to read and to accept the market rules applicable to such market before placing any bets.
6. DEPOSITS/PAYMENTS BY THE CUSTOMER
6.1. Once the betting account has been established in the name of the Customer, the Customer may deposit funds into the betting account by –
(i) Logging into to his/her account, using the account number and secure password (created and confirmed by the client as part of the registration process);
(ii) Selecting the “Deposit” function;
(iii) Selecting the manner in which the deposit is to be made, whether by way of –
- Credit or Debit Card;
- Electronic Funds Transfer (EFT);
- Payment Vouchers;
- Subject to Clause 6.2 below, by way of Direct Bank Transfer into any of the banking accounts operated by Betway, as detailed on the website, and/or
- 3rd Party e-wallet methods
- Such other/further deposit and/or account replenishment methods as may be made available to the Customer by Betway from time to time,
6.2. In the event that a Customer elects to make use of the Direct Bank Transfer option –
- A minimum deposit value of R50.00 shall apply; provided that should a Customer make a deposit of less than R50.00 into any such banking accounts, the Customer may be required to make an additional deposit to make up the difference in the value of the deposit before the Customer’s betting account is credited with the full value of the deposited funds;
- The processing time for any such transfer may be 2 – 3 business days;
- Cash deposits will be accepted at the sole discretion of Betway, in which event –
- Betway may, in its sole discretion, charge a portion or the full value of the bank charge and will credit the Customer’s betting account with the full value of the deposit after deduction of any bank charges so recovered from the Customer, and
- A minimum cash deposit value of R100.00 shall apply. If the Customer wishes to query a transaction, the Customer may reach out to the Betway customer care channels (support@betway.co.za) and may be required to transmit proof of payment to such e-mail address, which must reflect –
- The date of the payment;
- The amount deposited;
- The reference number used, and
- The account number of the betting account into which the deposit was made.
6.3. In the case of deposits made by way of payment vouchers –
- Unless otherwise permitted by Betway for good cause, the total amount of the payment voucher must be played through in full, and no winnings can be withdrawn from the betting account until this has occurred, and
- No payment voucher may be redeemed, refunded or otherwise exchanged for cash at any time.
- The full value of the Voucher must be redeemed on the Betway platform at once.
- The full value of the Voucher must be played through on the Betway platform. You can only process a withdrawal once this has occurred
- The Voucher may not be sold, refunded or exchanged.
- It remains Your sole responsibility to keep the redemption code in respect of the Voucher safe until it has been redeemed.
- Betway will not be liable whatsoever nor responsible for any lost/destroyed/stolen/expired or otherwise unused redemption codes from the Voucher.
- The Voucher must be utilised within 3 (three) years of purchase, failing which, it will expire
6.4. If deposits are made into a Customer’s account using the methods contemplated in Clause 6.1 a or b above, and it is identified that the names of the account holder or cardholder do not match the names of the Customer, the monies purported to have been deposited may be rerouted to the bank, and Betway may suspend the betting account. In such an event, Betway may request the Customer to provide confirmation of bank account and documentary proof of identification, and based on the information obtained from the Customer, may determine whether the betting account may be reactivated. If no confirmation of bank account is received from the Customer in response to such a request by Betway, Betway may terminate the betting account.
6.5. The Customer acknowledges and agrees that the deposit referred to in Clause 6.1 will be held and applied as security for the discharge by the Customer of any amount which may become owing by the Customer to Betway.
6.6. The Customer shall under no circumstances place a bet or attempt to place any bet the amount of which, calculated together with any other bets then outstanding, exceeds the Customer’s available credit balance with Betway, being the net amount on deposit with Betway (after all adjustments in respect of taxes, winnings and losses up to the time of placing of the bet). It shall be the Customer’s responsibility before placing a bet to determine whether his/her available credit balance will be exceeded by placing a bet.
6.7. If, owing to a system malfunction or for any other reason, Betway accepts a bet in the circumstances referred to in Clause 6.6, it shall be entitled at its election either prior to, during or after the outcome of the event or contingency upon which the bet was placed, to honour the bet or to refund the Customer’s stake in respect of the bet without regard to any winnings thereon. Alternatively, Betway may restrict the size of any stake without notification to the Customer, to ensure that the available credit balance is not exceeded.
6.8. Acceptance by Betway of a bet over the available credit balance shall not constitute a waiver of its rights –
- to collect from the Customer all amounts (including losses) arising from any such bet, or
- to enforce the appropriate limits at any later time.
6.9. Betway shall debit the Customer’s betting account in respect of bets accepted by Betway on an ongoing basis.
6.10. The Customer shall be entitled to replenish any deposit referred to in Clause 6.1 at any time.
6.11. No interest shall accrue in respect of any monies held in a betting account.
6.12. No credit may be offered by Betway to any Customer.
7. WITHDRAWALS
7.1. Betway shall credit the Customer’s account in respect of winnings and refunds accruing to the Customer in consequence of bets placed on an ongoing basis.
7.2. Amounts standing to the credit of a Customer’s betting account may be withdrawn via the Betway platform by the Customer, by selecting the function “Withdrawal” on the website or mobile application. In each such case, the Customer will be prompted to populate a series of fields displayed with the identifying details of the account into which payment is requested to be made (“the Nominated Account”).
7.3. Withdrawal requests may not, in the sole discretion of Betway, be processed where the Customer has requested payment to be made into a banking account in the name of any person other than that of the Customer.
7.4. Withdrawals may require multiple transactions over a number of days, based on payment provider limitations.
7.5. Charges may be incurred in respect of withdrawals, of which the Customer will be clearly informed upon requesting any such withdrawal.
7.6. The Customer shall be solely responsible for ensuring the accuracy of the banking information supplied in a withdrawal request, Betway shall accept no liability whatsoever for any errors made in this regard.
7.7. Betway shall accept no liability whatsoever for withdrawals processed from a Customer’s Betway account, howsoever arising, and the Customer agrees and acknowledges that they will have no claim for any loss against Betway in respect of any withdrawal processed from their account, including but not limited to, circumstances where a Customer’s log-in credentials have been compromised in any way by whatsoever method.
7.8. On receipt of a withdrawal request, Betway reserves the right to –
- perform such investigation as may be required to confirm that the amount requested by the Customer, after effecting all deductions or adjustments which may be required, is available to be transferred from the Customer’s betting account to the banking account nominated by the Customer for this purpose;
- if the requested amount is not available in the Customer’s betting account, inform the Customer in such manner as Betway may deem fit, that the request has been declined;
- in the event that the requested amount is available in the Customer’s betting account and, provided the Customer has not been placed in fraud review, effect, within 72 hours of confirming the availability of the amount, the electronic transfer of the requested amount from the Betway account of the Customer to the account nominated by the Customer; provided that, for the purposes of this Clause, Betway shall be deemed to have fully complied with its obligation to effect such transfer at the time of giving the instruction to its bankers to effect such transfer and the 72-hour period contemplated in this Clause shall not include such further period as may elapse before the requested amount is deposited into the banking account nominated by the Customer for this purpose, and
- immediately reduce the balance standing to the credit of the Betway betting account of the Customer by the amount so transferred.
7.9. Any withdrawal requested by a Customer may be withheld by Betway pending payment by the Customer to Betway of all monies owing to it by the Customer.
7.10. Prior to releasing any funds out of the Customer’s betting account, Betway may, in its discretion –
(i) require the Customer to upload proof of his/her banking account details, issued by the relevant bank. Where required, Betway may perform an online proof-of-banking verification, in order to confirm that the account to which withdrawals from the betting account will be transferred is an account in the name of the Customer, and/or
(ii) request the Customer to upload a valid form of identification, e.g. a copy of a valid ID document/card and/or passport, driver’s licence or any other valid documentary form of identification. As a result of these checks, there may be a short delay in the processing of the withdrawal. Betway reserves the right, in its sole discretion, to determine which forms of identification shall be accepted. If a Customer has deposited funds via credit card or Instant EFT or has requested a withdrawal to be paid into a credit card or cheque account, Betway may request copies of both the front and back side of the relevant card.
7.11. Before any withdrawals are processed, Betway reserves the right to review the Customer’s play for any Prohibited Activity. For the purposes of these Terms, Prohibited Activity shall include, but is not limited to,any activity or occurrence described in Clause 11.2 of these Terms. Should it be determined that any Prohibited Activity has taken place, Betway reserves the right to withhold any withdrawals and/or confiscate/recover all winnings which it reasonably believes are related to the Prohibited Activity.
7.12. If the value of a deposit made by a Customer is not sufficiently played on the Betway system, in the sole discretion of Betway, prior to a withdrawal being requested by the Customer, then Betway reserves the right to levy a suitable charge to the Customer's account for all reasonable processing costs incurred by Betway relating to both the relevant deposit and subsequent withdrawal. If required, the value of the withdrawal requested by the Customer may be reduced accordingly or the customer may be required to wager the deposit value in full prior to processing a withdrawal.
7.13The Account is provided to you as the Customer for the sole purpose of utilising the Service in a method that is in accordance with the Terms. Deposits must therefore only be made with a view to using the funds for the rendering of the Service. Consequently, the Account will not generate any interest and also should not be used in a way that resembles a bank account. If You, in the sole discretion of the Company, undertake the actions of depositing and withdrawing money without using the Service for the gaming purposes for which it is intended, the Company may suspend or restrict the Customer’s Account and may investigate this activity further. This may result in, but is not limited to, the Account being terminated and may further result in the levying of reasonable processing costs, as per (7.12) above.
7.14. In the event that funds are incorrectly credited to the Customer’s betting account –
- it shall be incumbent on the Customer to notify Betway of the aforesaid error without delay;
- any such amount shall be held in trust by the Customer and shall not be withdrawn from the Customer’s betting account;
- any such amount shall be recovered from the Customer’s betting account by Betway or returned to Betway on demand, and
- unless otherwise notified by Betway, any betting transactions concluded by the Customer subsequent to the error shall be void.
7.15 Under exceptional circumstances where Betway suffers substantial losses due to unfavorable sports results, the withdrawal process for customers winnings may be subject to delay. In such instances, Betway reserves the right to extend the standard withdrawal time frame. Customers will be duly informed about the delay and provided with a revised schedule for payment of their withdrawals. Betway commits to honor payments of all legitimate winnings within a reasonable period from the original withdrawal request date. Customers retain their rights to their winnings and will receive their winnings within the revised payment schedule that will be communicated to all affected customers.
Please note that Betway’s standard withdrawal terms and conditions, still apply.
8. RECOVERY OF AMOUNTS DUE TO BETWAY
8.1. In the event of a debit balance arising in the Customer’s account owing to the acceptance of a bet in excess of the Customer’s available credit balance, the Customer shall, within three (3) business days of a written demand by Betway for payment of same, pay to Betway such amount either –
- by a Direct Transfer of the relevant amount directly into a banking account operated by Betway, in which event –
- the Customer’s account number with Betway must be entered onto the base of the deposit slip; and
- a copy of the deposit slip must be forwarded to Betway by the Customer, or
- by furnishing Betway with written authorisation, in such format as Betway shall require, for the recovery by Betway of the relevant amount from the Customer’s credit card company.
8.2. Betway shall not –
- under any circumstances whatsoever be liable to the Customer if the Customer’s credit card company or third party payment provider refuses to honour any claim lodged by Betway against the Customer’s credit card or third party payment provider. No dispute of whatever nature between a Customer and the credit card company or third party payment provider shall exempt the Customer from his/her liability to Betway in respect of payment and the Customer shall not be entitled to instruct Betway to reverse a payment instruction that has already been made to the Customer’s credit card company or third party payment provider;
- be responsible for –
- any failure, malfunction or delay of any electronic funds transfer unit or other credit card processing machine or its supporting or sharing network, resulting from circumstances beyond the control of Betway, or
- any damages, loss or expense which the Customer may suffer as a result thereof, and
- be liable for any loss or damage suffered by the Customer as a result of the unauthorized access to any data or as a result of incorrect information supplied through an electronic funds transfer unit or other credit card processing machine or its supporting or sharing network.
8.3. Betway shall be entitled to recover amounts from the Customer in any of the following circumstances (but without limitation to same):
(i) if there is a debit balance in the Customer’s Account owing to the erroneous acceptance of a bet in excess of limit reflected in the Customer’s Account;
(ii) if Betway has in error credited a Customer’s Account through incorrect bet settlement and the Customer has spent all or part of the incorrectly credited amount;
(iii) if Betway has incorrectly allocated funds to a Customer’s Account and the Customer has spent all or part of the incorrectly allocated amount; or
(iv) if the Customer has placed a bet in contravention of these Terms, and such bet is subsequently adjusted so that the Customer has spent all or part of the adjusted balance, resulting in a negative Account balance.
8.4. Betway may at its own discretion from time to time determine the manner in which payments by the Customer to Betway shall be appropriated in respect of amounts owing by the Customer to Betway.
8.5. Should any bets be placed with monies mistakenly credited to a Customer’s account, Betway reserves the right to void such bets and cannot be held liable for any losses sustained by the Customer in consequence thereof.
8.6. Notwithstanding anything to the contrary herein contained, Betway shall be entitled to set-off any amount(s) due to Betway by the Customer against any funds standing to the credit of the Customer’s betting account or to realize any security held by Betway and to use the proceeds towards payment of any amount due and payable by the Customer to Betway.
9. ADJUSTMENTS
9.1. Notwithstanding anything to the contrary herein contained, Betway shall be entitled to set-off any amount(s) due by the Customer against any funds standing to the credit of any of the customer’s betting account with Betway or to realize any security held by Betway and to use the proceeds towards payment of any amount due by the Customer to Betway.
10. PROOF OF INDEBTEDNESS
10.1. For all purposes of these Terms, a certificate signed by any director, manager, assistant manager, trader or accountant of Betway (whose appointment need not be proved) stating the amount of the Customer’s indebtedness to Betway, shall be prima facie proof of such indebtedness.
11. MONITORING OF BETTING ACCOUNT ACTIVITY
11.1. Betway is both entitled and legally obliged to monitor all customer betting account activity for irregular or unlawful activity and suspicious or unusual betting account management. Any such activity may result in the immediate termination of a Customer’s betting account.
11.2. Betway may withhold the payment of winnings and/or declare bets on an event void and/or immediately terminate a Customer’s betting account if there is evidence of Prohibited Activity, being evidence –
(i) of the misuse or abuse by the Customer or any person acting in concert with or on behalf of the Customer, of bugs, glitches, or errors of the Services;
(ii) of the use by the Customer, or any person acting in concert with or on behalf of the Customer, of bots or any other form of artificial intelligence;
(iii) that the Customer or any person acting in concert with or on behalf of the Customer, has hacked, attacked, or abused the Services or any servers, software or other components of the Services;
(iv) that the Customer or any person acting in concert with or on behalf of the Customer, has used VPNs or other software to circumvent any geographic limitations applicable to the Services;
(v) that the Customer has participated in, aided or facilitated criminal, fraudulent and/or illegal activity of any kind;
(vi) that the integrity of the event on which betting has been struck is called into question;
(vii) that the odds or prices in respect of an event of which betting has been struck have been improperly manipulated;
(viii) that match-rigging, collusion, match-fixing, cheating or other unethical activity has taken place, and/or
(ix) that the Customer is prohibited from engaging in betting by any term of his/her employment contract, any law or any rule of a sporting governing body applicable to the Customer.
12. TAXES AND LEVIES
12.1. All winning bets in respect of horseracing only are subject to taxes and levies imposed by the provincial government (currently collectively 6%). Taxes and Levies shall be retained by Betway and paid over on behalf of the Customer.
13. INTELLECTUAL PROPERTY
13.1. The Customer acknowledges and agrees that all rights, title and interest in the Services, including but not limited to intellectual property rights, is the absolute property of Betway or duly licensed to it.
13.2. The “Betway” brand name and any other Betway-related trademarks, service marks and/or trade names used in connection with the Services (the "Trademarks") are the trademarks, service marks and/or trade names owned by Merrivale Ltd., which reserves all rights to such Trademarks.
13.3. The Customer hereby acknowledges that by using the Service he/she obtains no rights in the Trademarks or the Service and may only use the same in complete accordance with these Terms. Any use of the intellectual property related to the Service without the prior written consent of Betway is not permitted. The Customer agrees not to (and agrees not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit, or tamper with the intellectual property related to the Services in any manner whatsoever.
13.4. The Customer acknowledges and agrees that the material and content contained within the Services or within any of our websites, software or other properties is made available for personal, non-commercial use only. Any other use of such material and content is strictly prohibited.
14. TERMINATION
14.1. Betway shall have the right, prior to accepting any bet, temporarily to suspend or permanently to terminate, the furnishing of betting services to a Customer without providing any reason. Upon such suspension or termination –
- Betway shall upon the demand of the Customer, refund to the Customer the balance of any monies held by Betway on deposit for the Customer, after adjusting for losses, winnings and taxes and once such funds have been cleared into Betway’s banking account;
- any amounts owing by the Customer to Betway shall become payable immediately.
14.3. Betway shall accept no further bets from a Customer in respect whom the provision of services pursuant to these Terms has been terminated, unless and until a fresh betting account Registration Form has been submitted by the Customer and accepted by Betway.
15. BREACH
15.1. Should the Customer breach any of these Terms and fail to remedy such breach within 48 hours after receipt of written notice by Betway requiring the Customer to do so, Betway shall be entitled, without prejudice to any other rights it may have at law, forthwith to terminate its contractual relationship with the Customer and to terminate or suspend any bet placed by any such Customer, whether accepted or not, and/or to claim damages from the Customer. In such event –
(i) all amounts owing by the Customer to Betway shall become payable immediately; and
(ii) Betway shall have a lien and right of retention over all monies of the Customer on deposit with Betway, pending settlement of such damages as may have been suffered by Betway.
15.2. Notwithstanding the generality of the aforegoing, the Customer shall be deemed to be in default if –
(i) the Customer commits any act of insolvency;
(ii) the estate of the Customer is sequestrated;
- the Customer endeavours to compromise generally with his/her creditors;
- the Customer’s name is entered into the register of excluded persons contemplated in section 14 of the National Gambling Act, 2004.
16. RESTRICTIONS ON BETTING
16.1. No directors, employees, partners or affiliates of Betway are permitted to place any bets or hold a betting account with Betway.
16.2. No person who in any manner participates in an event on which betting is offered by Betway may place a bet on any such event with Betway.
16.3. Any bets placed and/or erroneously accepted in contravention of Clauses 16.1 or 16.2 shall be declared void and cancelled.
16.4. Syndicate Betting is strictly prohibited by Betway. Syndicate Betting occurs when a group of persons acts together for the purposes of placing a bet or series of bets on the same event or market. Betway reserves the right to void all bets in relation to such Syndicate Betting and to withhold payment of winnings, whether temporarily or permanently, pending the conduct of (and contingent upon the outcome of) an investigation.
17. VOID BETS
17.1. Betway reserves the right to declare any bet wholly or partially void, if any such bet-
(i) has been offered, placed or accepted as the result of an error;
(ii) has been accepted in circumstances in which such bet would not ordinarily have been accepted, e.g. owing to technical problems occurring in relation to the operation of the Website;
(iii) has been placed in consequence of, or in the process of, Syndicate Betting;
(iv) has been struck in relation to an event of which the result was already known, unlawfully determined or influenced by unlawful conduct;
- has been struck in relation to an event in respect of which a subsequent announcement has been made which significantly alters the prevailing odds in respect of such bet;
(vi) has been struck in any of the circumstances set forth in Clauses 4.1, 5.12, 6.7, 7.13(iv), 8.5, 11.2 or 16.3, or
(vii) is affected by any other state of affairs beyond the control of Betway arising subsequent to the placement and acceptance of such bet, which materially affects the conduct of the event on which such bet was struck or the prevailing odds available in respect thereof, including acts of God, a national, provincial or global state of emergency, an epidemic or pandemic, or any other similar phenomenon.
17.2. Betway may declare a bet wholly or partially void in the event of any malfunction occurring or found to have occurred in relation to such bet.
17.3. For the purposes of Clause 17.2, the word “malfunction” shall mean any technical, operational, communication, electronic or programming error, defect, flaw or failure, whether immediately detectable to Betway and/or the Customer or not, occurring on the Website or in any –
(i) device, hardware or equipment;
(ii) betting system or software, programme, data file or any other content derived therefrom, or
(ii) game software, programme, data file or any other content derived therefrom,
owned or utilised by the Customer for the purposes of betting (for the purposes of (i) above) or operated and/or made available by Betway and downloaded and/or accessed and/or utlised by the Customer for the purposes of betting, which –
a. causes any game or product on which betting is offered to operate otherwise than in accordance with the rules published on the Website in respect of such game or product;
b. corrupts, suspends or interrupts the normal and/or intended manner of operation of any game or product on which betting is offered, or
c. results in an outcome which is manifestly out of alignment with the normal and/or intended manner of operation of any game or product on which betting is offered.
17.4. Betway may void a bet at any stage, irrespective of whether –
(i) the event in respect of which such bet was struck has been settled or not, or
(ii) the Customer has received any form of notification from Betway that such bet is a winning bet and/or that winnings in any amount are payable in respect of such bet.
17.5. In the case of an invalid selection and/or subsequent scratching in a multiple or combination bet, the invalid selection shall be ignored, and the stake shall run onto the other selection in the bet at the price indicated on the ticket/betting slip issued.
17.6. Betway reserves the right to withhold payment and/or to declare bets void on an event (or series of events), if there is sufficient evidence that –
(i) The integrity of the event has been called into question;
(ii) The price(s) or pool have been manipulated, or
(iii) Match-rigging or fixing has taken place, or the event is under investigation as the result of an allegation to that effect.
17.7. If a bet is voided, the amount staked shall be returned to the Customer.
18. BETTING AND PAYOUT LIMITS:
18.1. Betway reserves the right to limit the net payout on any bet or combination of bets by one Customer. This limit may vary depending on the specific sport, league and type of bet offered.
18.2. The following limits apply in respect of multiple bets (Excluding Horse Racing):
1 to 2 Legs (inclusive) | R 1,000,000 |
3 to 4 Legs (inclusive) | R 2,000,000 |
5 to 7 Legs (inclusive) | R 3,000,000 |
8 to 9 Legs (inclusive) | R 8,000,000 |
10 to 19 Legs (inclusive) | R 10,000,000 |
20 to 24 Legs (inclusive) | R 15,000,000 |
25 or More | R 20,000,000 |
1 Leg | R 200,000 |
2 Legs | R500,000 |
3 to 40 Legs (Inclusive) | R1,000,000 |
18.4. A limit of R500,000 applies in respect of single bets (Sport and Esports).
18.5 Please see below for multiple bet placement limits and multiple bet Payout limits for the respective game categories:
Sports Betting | Esports Betting | Horse Racing | Live Games | On-Demand Games | |
---|---|---|---|---|---|
Minimum bet placement | R1.00 | R1.00 | R1.00 | R1.00 | R0.50c |
Maximum bet placement | - | - | - | R150 000.00 | R500.00 |
Maximum payout | R10 000 000.00 | R10 000 000.00 | R1 000 000.00 | R10 000 000.00 | R10 000 000.00 |
19. ERROR
19.1. Betway reserves the right, in its sole discretion, to adjust, limit, cancel and/or reject any bet found to have been accepted in error.
19.2. If an official correction is made in respect of any price on any event that had previously been incorrectly transmitted, all bets struck at that original price shall be settled at the corrected price.
19.3. Should any odds in respect of a bet or event have been misstated –
(i) as a result of a system or computer malfunction, or
(ii) in consequence of any other error, in circumstances where it is clear that the odds so stated have been skewed or misstated, when compared with the odds prevailing in the greater market,
the bet or event will be deemed to have taken place on the correct price/s which were available in the general market at the time the bet was struck, and all winning bets will be settled at such price/s.
20. LIMITATION OF LIABILITY
20.1. To the fullest extent permitted by law, the liability of Betway to the Customer for any damages sustained by the Customer from any cause whatsoever, including any damages arising out of the negligence of Betway or that of its servants, agents or sub-contractors, shall in any event and under all circumstances be limited –
- in the event of damages relating to a bet, to the amount staked by the Customer in respect of such bet; or
- in respect of the account of the Customer with Betway, to the credit balance of such account at the time during which the damages are alleged to have occurred, after full adjustment for winnings, losses and taxes.
20.3. Insofar as any of the obligations of Betway under these Terms are carried out by any its servants, agents, sub-contractors, associates or subsidiaries, the provisions of Clauses 20.1 and 20.2 shall apply mutatis mutandis and each of them shall be exempted accordingly.
20.4. Betway shall not be liable if the Customer is unable to place a bet due to congestion or interference on the telephone lines, telephone system, telephone exchange, or any other electronic communication media used for the purposes of betting.
20.5. Any acts of God, war, strike, lock-out or other labour dispute, fire, flood, explosion, the enactment, amendment or repeal of legislation, failure of electricity or any other supplies, failure of telecommunications, failure, theft or default of any computer hardware or software or any other equipment, epidemic or pandemic or any other similar or different cause beyond the reasonable control of Betway leading to the cessation and/or restriction of the operations of Betway, shall entitle Betway to postpone its obligations to the Customer in whole or in part, and in such event Betway shall not be responsible for any damages of any nature suffered by the Customer, whether directly or indirectly, as a result thereof and the Customer shall not be entitled to terminate its contractual relationship with Betway as a result of any such occurrence.
20.6. You agree that you make use of Betway services at your own risk and assume all responsibility for your use of the services. Except where expressly provided otherwise, the website, all content provided on or through the Betway website, and Betway services are provided on an “as-is” basis.
20.7. Betway shall not be responsible for –
(i) any failure, malfunction or delay of any electronic funds transfer unit or other credit card processing machine or its supporting or sharing network, resulting from circumstances beyond the control of Betway;
(ii) any damages, loss or expense which the Customer may suffer as a result thereof, and
(iii) any loss or damage suffered by the Customer as a result of the unauthorized access to any data or as a result of incorrect information supplied through an electronic funds transfer unit or other credit card processing machine or its supporting or sharing network.
20.8. The Customer specifically indemnifies Betway, its employees, officers, directors and any and all associated or affiliated persons or organisations against any and all costs, expenses, liabilities and damages arising from any legal or other action either taken arising from any and all interactions with Betway and/or its employees, officers, directors and any and all associated or affiliated persons or organisations. Such legal or other action shall include (but not be limited to) any legal or similar action that arises or may be taken in relation to the alleged unlawfulness of interactive and/or online gambling or gaming within any jurisdiction in which the Customer is located.
21. DISCLOSURE OF INFORMATION AND PRIVACY
21.1. The Customer consents to checks being made against appropriate third-party databases to verify identity, personal details and/or credit card information, and/or any other information supplied by the Customer in respect of which Betway deems it necessary to procure independent verification. The parties with which Betway contracts for the verification of information may keep records of all data requests and data submitted to them by Betway.
21.2. The Customer acknowledges that Betway may be legally required to, and in such cases shall, disclose to any governmental bodies or regulatory agencies, information pertaining to the identity and personal particulars of the Customer, betting account of the Customer and the activity on such account.
21.3. Betway complies with all applicable privacy legislation. Please read our Privacy Policy in full https://www.betway.co.za/privacy-policy], and note that the Privacy Policy forms part of these Terms. If you do not accept any part of our Privacy Policy, you should discontinue you use of the Website and our Services.
22. DISPUTES
22.1.In the event that a dispute arises between a Customer and Betway in relation to the liability of Betway to pay alleged winnings to the Customer, and that dispute cannot be resolved between the parties, the dispute may be referred to the Western Cape Gambling and Racing Board (“the Board”) for resolution.
22.2.The Customer may therefore refer a patron dispute to the Board for resolution.
22.3.The Board may conduct an investigation into the matter and shall thereafter resolve the dispute and communicate the outcome to the parties.
22.4.If either Betway or the Customer is not satisfied with the resolution of the Board, such party may file a petition with the Board to hold a hearing to reconsider the resolution
22.5.The Board may hold such a hearing and may determine whether the original resolution of the dispute should be confirmed, set aside or amended in any way.
22.6.The option to refer a dispute to the Board for resolution shall in no way supersede or supplant any party’s right to have a dispute adjudicated upon by a court of competent jurisdiction
23. EXCLUSION FROM BETTING ACTIVITY
23.1. The Customer may, at any time, request that he/she be temporarily or permanently excluded from further participation in betting, and therefore use of the Services.
23.2. Any Customer who believes that he/she may have a gambling problem, is encouraged to complete the National Responsible Gambling Programme’s (“NRGP”) Online Checklist here: https://responsiblegambling.org.za/self-check-quiz/] to help determine their vulnerability to gambling addiction. Seeking professional help can help to reduce the stress that is caused by problem gambling. The NRGP can be contacted on its Toll-Free Counseling Line at 0800 006 008 or via email helpline@responsiblegambling.org.za for confidential, free, and professional counseling. Customers are encouraged to visit the website of the South African Responsible Gambling Foundation, which contains comprehensive information about the NRGP and the procedures for Self-Exclusion [https://responsiblegambling.org.za/self-exclusion-2/].
23.3. The self-exclusion options available may include:
- Brief break / Cooling-Off Period: the account is suspended for at least 24 hours;
- Temporary Account Suspension: the account is suspended for at least one month;
- Semi-permanent Account Suspension: the account is suspended for at least three (3) months, or
- Permanent Self-Exclusion: the account will be permanently closed, and the Customer will not be permitted to re-open it.
23.4. To request a Cooling-Off Period or temporary or semi-permanent account suspension, please send an email to Responsiblegambling@betway.co.za and this request once received will be verified telephonically with the Customer. Measures will be taken by us to restrict gaming activity related to suspended accounts until the suspension period has expired.
23.5. In the case of a Permanent Self-Exclusion request, we will contact you with a view to returning any remaining funds standing to the credit of the betting account, less bonus money. Upon the self-exclusion period expiring, your account will not automatically be re-activated.
23.6. Any account which has been temporarily suspended may only be considered for re-activation by us upon a Customer's own request (contact must be either by telephone or in person) and may only come into effect after a 24-hour cooling-off period has passed or if a fixed period stipulated for the suspension has elapsed.
24. RULES OF INDIVIDUAL GAMES AND BETTING EVENTS
24.1. Where Rules are published on the Website in respect of any market, game or other event or contingency on which betting is offered, it is the responsibility of the Customer to ensure that he/she has read and understood those Rules in full, and agrees to be bound by them.
24.2. Any such Rules form part of, and are subject to, these Terms, and contain important provisions relating not only to the mechanics of the relevant game, event or contingency and the manner in which, and the restrictions subject to which, which betting may take place, and must be read in full by the Customer before he/she engages in play or betting on any such market, game, event or contingency.
25. DORMANT ACCOUNTS
25.1. If the Customer fails to either (i) make a deposit into their betting account, or (ii) place a bet for 90 (ninety) days then that betting account will be considered as dormant.
25.2 If the Customer’s account remains dormant for longer than 90 (ninety) consecutive days then the Customer will forfeit the outstanding balance in the betting account. Despite the fact that there is no obligation on Betway to notify the Customer that they have an outstanding balance on their dormant betting account, Betway will nonetheless undertake reasonable efforts to contact the Customer, provided that the value of the outstanding amount exceeds R100, in order to inform them of the existence of this outstanding balance. If Betway is able to contact the Customer then they will return the outstanding balance to the Customer, if possible
26. GENERAL TERMS & CONDITIONS
26.1. The e-mail address furnished by the Customer on the betting account Registration Form shall serve as his/her domicilium citandi et executandi for all purposes of these Terms.
26.2. The physical address reflected in respect of Betway on its website, as amended from time to time, shall serve as its domicilium citandi et executandi for all purposes of these Terms.
26.3. The Customer shall have the right to change its domicile by giving one week’s prior written notice to Betway of its change of address.
26.4. Any notice given in terms of Clause 25.3 which:
(i) is delivered by hand to an officer or manager of the Betway during the normal business hours of the addressee at its domicilium citandi et executandi, shall be deemed to have been received by Betway at the time of delivery; or
(ii) is posted by pre-paid registered post to Betway at its domicilium citandi et executandi, shall be deemed to have been received by on the seventh day after the date of posting; or
(iii) is transmitted by e-mail to Betway at its domicilium citandi et executandi, shall be deemed to have been received on the date reflected on the e-mail transmission confirmation generated by the addressor’s facsimile machine or e-mail server.
26.5. Betway may at any time amend, replace or delete any of the Terms contained herein and shall at all times ensure that current Terms are available on its website. It shall be the responsibility of the Customer to ensure that he/she is familiar with the prevailing Terms in force from time to time and the availability thereof on the website of Betway shall constitute sufficient notice thereof to the Customer and shall bind the Customer as if it had expressly agreed to be bound thereby.
26.6. Any relaxation or concession or extension granted by Betway to the Customer shall not be and shall not be deemed to be a novation or waiver of any of Betway’s rights as set forth in these Terms.
26.7. Betway is entitled to supply, request or acquire any relevant credit, account-related or other information pertaining to the Customer and his account with Betway to or from –
(i) a credit bureau;
(ii) any bank or regulatory agency, or any other person or entity,
-
- should Betway deem it necessary to supply, request or acquire said information for verification or other purposes, and the Customer shall have no right of recourse against Betway by reason thereof.
26.8. The Terms set forth herein constitute the whole agreement between Betway and the Customer and no agreements, representations or warranties, other than those set out herein, shall be of any force or effect.
26.9. No addition to, variation, consensual cancellation or novation of any of the terms set forth herein and no express or implied waiver of any of the rights arising therefrom shall be of any force and effect unless reduced to writing and signed by Betway and the Customer or their duly authorised representatives.
26.10. Any promissory note, bill of exchange, or other negotiable instrument received by Betway from the Customer shall not be a novation of the debt in respect which it is given, and the Customer waives any remedies provided for by law in respect thereof.
26.11. The resulting of any match will be decided with reference to the official match results of the league or tournament in question. Should such results be changed for any reason, the updated result will be recognised for the purposes of payment.
26.12. Should a Customer deposit funds by means of a credit card or debit card, the Customer shall be required to send Betway a copy of the front of the card against which such deposit has been made. Failure by the Customer to do this will result in failed withdrawal requests.
26.13. Any bet placed by the Customer shall be governed by the applicable provisions of the Western Cape Gambling and Racing Act, 1996 and any Regulations and Rules made in terms thereof, as amended from time to time, to which links are posted on the Betway website. It shall be the responsibility of the Customer to ensure that he/she is aware of these provisions.
26.14. The Customer undertakes to ensure strict adherence to any policy, guideline or directive issued by the Western Cape Gambling and Racing Board relating to the Customer or to betting generally.
26.15. These Terms and the contractual relationship between the Customer and Betway shall be governed by the laws of the Republic of South Africa.
26.16. If the Customer places of a bet from a location falling outside the South African Monetary Area, such bet shall be subject to all appropriate exchange control regulations and the laws of the foreign jurisdiction from which such communication originates, and it shall be the responsibility of the Customer to ensure full compliance with same. Betway makes no warranties and shall not be liable to the Customer if it is not able to remit any monies held by it to any account held by the Customer in a foreign jurisdiction.
26.17. Although every effort is made to ensure that the information displayed on our website regarding any event is accurate and complete, such information should be used as a guide only. In the event that any information regarding an event (e.g. score, starting time of event etc.) is incorrect, we assume no liability for this. The official site for the event in question should be referred to in the event of any dispute in this regard.
26.18. In the event of any conflict between these Terms and any terms and/or conditions contained in any product information pop-up which may appear on the Website from time to time, the provisions of these Terms shall prevail.
- should Betway deem it necessary to supply, request or acquire said information for verification or other purposes, and the Customer shall have no right of recourse against Betway by reason thereof.
Sports Bonus Wallet Terms and conditions
- When your account is credited with promotional Sports Bonus credits, these credits will be added to your bonus balance in your Sports Bonus Wallet.
- Sports Bonus credits are subject to 5x (five times) play-through requirements before they can be withdrawn.
- If you do not want a Sports Bonus credit that has been deposited into your Sports Bonus Wallet by Betway, you may request to have that Sports Bonus credit removed from your Sports Bonus Wallet. Such a request can be made by email or telephone. If any play-through of a promotion bonus has taken place, then that Sports Bonus credit may not be removed from your account until the play-through requirements associated with that Sports Bonus credit have been met.
- Where the payment of a Sports Bonus credit under the terms of any promotion is dependent on you making a deposit into your cash balance, and you withdraw all or part of the deposit before the Sports Bonus credit is paid into your Sports Bonus Wallet, you will forfeit the Sports Bonus credit in question and any winnings won using the Sports Bonus.
- If, prior to complying with the full play-through requirements, your Sports Bonus balance drops below R1 in your Sports Bonus Wallet and, provided there are no bets in play at the time, then your play-through requirements will be considered to have been met.
- When you add sports bets to a betslip, the Sports Bonus credit in your Sports Bonus Wallet will be made available via a tick box for you to use, at your election.
- When you win on a sports bet using a Sports Bonus credit, the winnings of that bet will be returned to the Sports Bonus Wallet.
- When you choose to withdraw your cash balance, the Sports Bonus balance in the Sports Bonus Wallet is automatically forfeited.
- The minimum odds in order for a bet to qualify to utilise a Sports Bonus credit will be 2.00.
- A Sports Bonus credit can only be used once on an event.
- Any betting markets that can either result in the customer having their stake returned or generate a partial win are excluded from boost winnings, this includes but is not limited, to Draw/No Bet.
- In order to wager with a Sports Bonus a minimum multibet of 3 selections is required.
- If a withdrawal is made the sports bonus balance will be forfeited and all open bets placed with this bonus will be assigned as a new bonus should they be winning bets.
- The maximum return on any Sports Bonus Bet is R50,000.00.
Wagering play-through requirement definition
A wagering requirement is the number of times you need to play through a Sports Bonus credit before you’re able to withdraw any winnings. In this case, the minimum wagering requirements for the Sports Bonus is 5x (five times) on sports betting within 30 (thirty) days of the Sports Bonus being credited. The Sports Bonus Wallet automatically enforces play-through requirements on Sports Bonuses awarded to you before it is transferred to your cash balance and can be withdrawn.
For example: If you receive a R100 Sports Bonus credit, you must wager your R100 Sports Bonus credit 5 times on any sports bets i.e. a total amount of R500 must be wagered on any sports bets.
Once these wagering requirements have been met, your Sports Bonus credit and all winnings will be released from your Sports Bonus Wallet to your cash balance and can be withdrawn.
Play-through terms and conditions
Irregular play is deemed when Betway detects unnatural player betting patterns. Irregular play includes, but is not limited to, any one or more of the following types of play:
- Placing single bets equal to or in excess of 15% of the value of the bonus before the play-through requirements for that bonus have been met.
- Placing high-value bets with the single intention of increasing your balance, thereafter proceeding to place bets of less than half of the prior bet value, while reasonably not decreasing your bankroll, in order to meet bonus play-through requirements.
Any irregular play will result in immediate disqualification from a Sports Bonus and Betway reserves the rights to withhold any withdrawals and/or confiscate all winnings. Any repeat offence of irregular play may result in your exclusion, deregistration or suspension from the platform.
Casino Bonus Wallet Terms and Conditions
- When your account is credited with promotional bonus credits, these credits will be added to your Bonus balance.
- Games Bonus amounts credited to your Bonus balance are subject to 10x play-through requirements, before the bonus will be converted to cash, and available for withdrawal.
- Bonuses will be allocated individually. Only 1 bonus will be active at a time. Should your qualify for more than 1 Bonus, these will be queued on your account and will become active once the previous Bonus playthrough has been met.
- Betway supports 3 Bonus Modes:-
- Locked Bonus Mode:-Playthrough is achieved through Cash wagering only. Once playthrough is met from Cash wagering, the Bonus will be converted to Cash.
- Unlocked Bonus Mode:- Playthrough is achieved through wagering where funds will be deducted from your Cash Balance first. Once your Cash Balance is depleted, your Bonus will become active and available for wagering which will continue to contribute to the playthrough requirements
- Progressive Mode: - Playthrough is achieved through Cash wagering. As you progress through your playthrough target amount, a portion of your bonus will convert to cash in increments.
- If you do not want a bonus that has been added to your Bonus queue, you may remove the bonus from your account by simply clicking the “X” button on the bonus in the Bonus Summary Page.
- Once a bonus is active on your account and any playthrough of a promotion has taken place, then that Bonus may not be removed from your account until the play-through requirements associated with that Bonus have been met.
- Where the payment of a Bonus under the terms of any promotion is dependent on you making a deposit into your cash balance, and you withdraw all or part of the deposit before the bonus is paid into your bonus balance, you will forfeit the Bonus in question and any winnings won using the bonus, as well as any queued Bonuses available on your account.
- The bonus can only be used after the playthrough requirements are met on the games below:
Category | Playthrough Contribution |
---|---|
Slots | 100% |
Poker | 50% |
SicBo | Baccarat | Craps | 2% |
Blackjack | 10% |
Crash Games | Scratch Cards | Quick Games | Numbers | 5% |
Roulette | Game Shows | Betgames | 2% |
Wagering Playthrough Requirement Definition
A wagering requirement is the number of times you need to play through a bonus before you’re able to withdraw any winnings.
In this case, the minimum wagering requirements for the Games Bonus is 10x (10 times) on Games within 30 days of the Bonus being credited.
For example: If you receive a R100 Games Bonus, you must wager your R100 Games Bonus 10 times on any of the games in the table above i.e. a total amount of R1,000 must be wagered on any of our games.
Once these wagering requirements have been met, your Games Bonus and all winnings will be released and can be withdrawn at any time.
Playthrough Terms and Conditions:-
- Play-through on all Gamble Features will not count towards any play-through requirements.
- Irregular play is deemed when Betway detects unnatural player betting patterns. Irregular play includes, but is not limited to, any one or more of the following types of play:
- Placing single bets equal to or in excess of 15% of the value of the bonus before the play-through requirements for that bonus have been met.
- Using the double-up feature to increase bet values.
- Placing high-value bets with the single intention of increasing your balance, thereafter proceeding to place bets of less than half of the prior bet value, while reasonably not decreasing your bankroll, in order to meet bonus play-through requirements.
- Even money bets on SicBo, Craps, Baccarat, Wheel of Riches and Roulette.
- Employing a strategy by which high-value bets are placed on any game with play-through contribution weightings less than 30% (any table games, card games, video poker, etc.) and then proceeding to place bets of less than half of the prior average bet value while changing game type to higher-weighted games (slots, casual games, scratch cards, etc.).
- Any irregular play will result in immediate disqualification from a bonus and Betway reserves the rights to withhold any withdrawals and/or confiscate all winnings. Any repeat offence of irregular play may result in your exclusion, deregistration or suspension from the platform.
- Any irregular play will result in immediate disqualification from a bonus and Betway reserves the rights to withhold any withdrawals and/or confiscate all winnings. Any repeat offence of irregular play may result in your exclusion, deregistration or suspension from the platform.
Edit my bet
- Selections can only be voided on multibets.
- Customer voids are only allowed if the selection is pre-match.
- There must be at least 1 pre-match selection remaining on the betslip.
- Voids can be actioned only on the selections that haven’t started, provided there is 1 pre-match event remaining.
- Voids by customers cannot be done on Live-In-Play or Outrights.
- Once a player voids an event, this action cannot be reversed.
- A maximum of 2 selections can be voided per betslip.
Switch X Betway promotion
Terms + Conditions:
- This promotion is open to all new and existing Betway customers.
- This promotion is only valid from 00:01 on 15 July 2024 and closes midnight on 01 September 2024. All QR code scans made outside of the promotion dates will not qualify.
- Customers must claim the offer to qualify for this promotion by doing the following:
- Scanning the promotion QR Code
- In order to qualify for the promotion of being awarded a R25 Sports Bonus (up to a total value of R1 000 000) and for the first 2000 people to be awarded a R10 Betway Bucks voucher, participants must either sign up a new Betway account after scanning the promotion QR code, or be an existing customer who scans the promotion QR code.
- A valid Betway account is required to participate in the promotion.
- All participants can only scan the QR code once and therefore can only be awarded one R25 Sports Bonus and, if one of the first 2000 people to do so, one R10 Betway Bucks voucher. Standard sports bonus T&C’s apply.
- The promotion is only open to persons who are natural persons, 18 years or older, and either South Africa citizens or permanently reside in South Africa.
- Betway may require the winners to complete and submit an information disclosure agreement to enable Betway to ensure compliance with these Terms and Conditions. Should the winner be found not to have complied with these Terms and Conditions, he/she will automatically be disqualified and the prize will be forfeited.
- The prize is not transferable, and no substitution is permitted. The prize will not be handed/awarded to a third party, but only to the verified prize winner.
- The judges’ decision is final, and no correspondence will be entered into.
- The winner’s image may be requested to be used for promotional purposes on Betway’s social media pages.
- The Promoters will continuously monitor any irregular behaviour, whether it be in entries and/or Participant’s details. Consequently, any violation or attempt and/or suspicion of violation or irregular behaviour and/or non-compliance with these Terms and Conditions will result in immediate disqualification of the Participant.
- The Participant acknowledges that he/she has been given an appropriate opportunity to first read these Terms and Conditions and that he/she understands and accepts these Terms and Conditions.
- Betway reserves the right to change, amend, edit, postpone or cancel the promotion, prizes, rules, and terms and conditions at any time and without notice.
- All Participants participate entirely at their own risk. By reading these Terms and Conditions and participating in the promotion, the Participant gives consent to these risks and hereby indemnifies and holds harmless the Promoters, their directors, employees and agents of any and all liability pertaining to any damage, cost, injuries, and losses of whatever nature sustained as a result of their participation in the Promotion and related events and activities, save where such damage, cost, injuries or losses are sustained as a result of gross negligence or wilful misconduct of any of the Promoters.
- The Promoters, their directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any Reward nor in respect of any warranties or undertakings given by any person other than the Promoters themselves. Should you require any clarification or advice regarding these Terms, please contact Customer Support.
- The Promoters, their directors, employees, agents and distributors, and immediate family are prohibited from entering the competition.
- Standard participation requirements and terms and conditions apply.
- All entries from disqualified participants’ mobile numbers will be rejected.
- If there are no winners on a particular day, the prize money will accumulate into the Mahala Mega Jackpot.
- All accumulated money will be saved into a pot for the Mahala Mega Jackpot.
- The money will continue to accumulate up until the last Wednesday of every month.
- All accumulated amounts as of that day will be winnable on the last Saturday of the month.
- There will be a total of eight selections to get correct to be deemed a winner.
- Customers with the correct selections will win their share of the accumulated amount.
- If there are multiple winners, the total money will be shared amongst them equally.
Betway Jackpots: General Terms & Conditions
- Once submitted, all entries are final. Submissions cannot be cancelled or amended.
- If two or more players correctly predict the Jackpot, the prize will be split equally amongst those players.
- The competition is limited to one entry per person every 24 hours, should you meet the minimum requirements. Your “Place Bet” button will be enabled and this will indicate you
- have met the criteria to allow you to place a Jackpot bet.
- All submissions are final and cannot be changed once saved.
- Self-excluded customers are prohibited from entering the competition.
- Participants must complete targets and use their entry in time. Unused entries will not be carried over to the following week. Please allow for sufficient time for your bets to unlock
- entries in the current round should you wish to use it immediately
- The total prize value for each round of matches is R25,000 unless stated otherwise.
- Customers’ selections must be confirmed and submitted at least 30 minutes before kick-off of the first eligible match in the preselected Jackpot multiple of each round in order to qualify for the promotion.
- Once submitted, all entries are final. Submissions cannot be cancelled or amended. If two or more players correctly predict the Jackpot, the prize will be split equally amongst those players.
- Betway will use their own proprietary resulting software to determine match results. The results are final and no discussion of results will be entered into.
- Entries received after the first match kick off will be disqualified.
- By actively entering the Jackpot Competition, you may be asked permission to participate in any reasonable publicity events/campaigns, in the event that you are a winner.
- The prize is not transferable, and no substitution of prizes is permitted. The prize will not be handed/awarded to a third party, but only to the verified prize winner.
- Betway reserves the right to suspend / terminate this competition at any time, should it have reasonable grounds for doing so.
- The Promoters will continuously monitor any irregular behavior, whether it be in entries and/or Participant’s details. This includes deliberately making bets to unlock entries and then cashing out bets. Consequently, any violation or attempt and/or suspicion of violation or irregular behavior and/or non-compliance with these Terms and Conditions will result in immediate disqualification of the Participant.
- Betway reserves the right to exclude customers at any point from this promotion.
- All Participants participate entirely at their own risk. By reading these Terms and Conditions and participating in the promotion, the Participant gives consent to these risks and hereby indemnifies and holds harmless the Promoters, their directors, employees and agents of any and all liability pertaining to any damage, cost, injuries, and losses of whatever nature sustained as a result of their participation in the Promotion and related events and activities, save where such damage, cost, injuries or losses are sustained as a result of gross negligence or willful misconduct of any of the Promoters.
- The Promoters, their directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any Reward nor in respect of any warranties or undertakings given by any person other than the Promoters themselves.
- All Jackpot games are owned and operated by Betway. By using any Jackpot game, you agree to be bound by the terms and conditions below which constitute a binding contract between you and Betway. In the event of a conflict between these terms and the General Terms and Conditions these terms and conditions shall control as they apply to your use of such Jackpot game.
- It is your responsibility to check that the Bet instructions you submit are correct before confirming the Bet.
- Where there is any disagreement as to the details or status of the Bet or wager, Betway’s records will be the primary source of evidence for the details/status of the Bet.
- Betway may in its sole and absolute discretion, decide to suspend betting on a game at any time. Betway also reserves the right to void a game in its entirety or any Leg(s) or Bet(s): to correct any obvious errors; to maintain integrity and fairness in the Jackpot games; if there has been a change to the format or events within a game;
- Settlement, Abandonments, Postponements and Errors terms apply and are listed below
- Subject to the other provisions in this clause 1 below all bets will be settled based on the official result of the relevant event regardless of any subsequent disqualification or amendment to the result.
- Subject to the other provisions in this clause 1 below all bets will be settled based on the official result of the relevant event regardless of any subsequent disqualification or amendment to the result.
- In the event of any uncertainty about any official result, Betway reserves the right to suspend settlement of any game until the uncertainty can be resolved to its reasonable satisfaction.
- . Betway reserves the right to reverse the settlement of a game if it has been settled in error (for example, a human or technical error). If Betway resettles a game, this may lead to amendments that reflects changes in game settlement.
- Notwithstanding anything else in these Terms of Play, once a game has been settled for 72 hours, its settlement will be considered full and final.
- If a match is not completed - i.e. the full period of play (so 90 minutes in the case of soccer according to the match officials, plus any stoppage time) within 3 days of its scheduled start date, it will be considered a void Leg for the purpose of all games in which it has been included.
- If a match starts but is later abandoned or postponed but is completed within 3 days of the scheduled start date, it shall be considered a valid Leg for all games in which it is included unless the match is restarted from the beginning.
- . Notwithstanding the provisions of this clause 1 above, in circumstances where Betway reasonably believes that a match (whether started or not) will not be completed within 3 days of its scheduled start date, Betway reserves the right to declare the match to be a void Leg at that point for the purpose of relevant games (irrespective of whether the match is ultimately completed or not within 3 days of its scheduled start date).
- References above within this clause 1 to a particular number of 'days' shall mean the end of the day in local time (where the fixture is taking place) after the expiry of the specified number of days. For example, if a match is scheduled to be completed on 15th November when a pool is loaded on the Site, then the rule that allows the match to be completed within three days after the scheduled completion date would mean that the deadline for completion of that match would be 23.59:59 local time on 18th November.
- Provided at least one Leg of the game takes place, a Win Game dividend will be declared. If no Legs of a game are completed, all Bets in that game will be
- Provided at least one Leg of the game takes place, a Win Game dividend will be declared. If no Legs of a game are completed, all Bets in that game will be void
- Betway accepts no responsibility for typing, transmission and/or evaluation errors. Betway also accepts no liability for incorrectness or incompleteness or inaccuracy of the information provided via the site, including (without limitation) any clock counting down to the beginning of the next passage of play in a game, any live scores and results
- The Promoters, their directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any Reward nor in respect of any warranties or undertakings given by any person other than the Promoters themselves. Should you require any clarification or advice regarding these Terms, please contact Customer Support.
- Standard participation requirements and terms and conditions apply.
- All entries from disqualified participants’ mobile numbers will be rejected.
- Self-excluded individuals are excluded from entering
- A maximum of 10 free tickets per player per day will be allocated.
-
GAME RULES
We are committed to doing best endeavours to give our customers an enjoyable gaming experience, whilst recognising that gambling can cause problems for a minority of individuals. To ensure that you continue to enjoy safe and manageable play we fully support responsible gaming and have numerous measures in place to offer checks.
- Terms:
- Game machine – a mechanical device used to hold, mix and randomly select the winning balls of the draw.
- Balls – a set of forty two (42) yellow and black balls used for the game. There are 21 balls of each colour and the balls are numbered from 1 to 42. Total sum of the numbers on the balls is 903. The total sum of the numbers on the yellow balls is 451 and the total sum of the numbers on the black balls is 452.
- Drum of the game machine – a part of the game machine where all the balls are placed after the presentation. Later, the balls are shuffled and the winning balls are randomly selected.
- Tube – a part of the game machine where all balls are placed after the presentation. Later the balls are mixed and the winning balls are drawn.
- 1.5. Odds – numerical expression determined by the game organizer, which is multiplied by the amount of the player‘s stake to calculate the winnings.
- For the avoidance of doubt, once a Live Ticket is fully cashed-out you will no longer be able to win any amount in respect of that ticket. If any Bets on that ticket are ultimately successful, Digi Bay will be entitled to the relevant Win Game dividend (together with any Consolation Game dividends) that you would have been entitled to had you not sold the Live Ticket.
- Where a Player accepts an Offer from Digi Bay to cash-out a portion ("Portion") of a Live Ticket rather than the full 100% of the Live Ticket, all rights in the Portion will be assigned to Digi Bay and the Offer Price will be transferred into the Player's Account
- Rules:
- winning balls out of 42 are randomly drawn into the game tube.
- The draw is deemed to have taken place when at least 7 winning balls are selected. In all other cases the draw is void and all the stakes are returned.
- If more than 7 balls are placed in the tube only the first 7 balls are named and the other balls in the tube are ignored.
- Gameplay:
- There is only one betting round and players can place their bets on all available outcomes for the upcoming draw.
- A betting round takes place between the game draws and lasts about four minutes. When the first draw is finished, the betting round for the second draw immediately starts. The broadcast starts after the end of the betting round.
- Betting limits:
- Minimum bet ZAR 1 Maximum bet ZAR 2000
- Maximum Payout ZAR 50000
- Special cases:
- Cancelled draws.
- Draws can be cancelled due to technical failures: internet connection problems, technical problems in the studio or presenter‘s mistakes;
- Presenter‘s mistakes that can end up in cancelled draws:
- The balls are not prepared before the start of the draw. The presenter must put the balls to the specified place (machine) so it can be clearly seen that a full set of unmixed balls is used.
- A ball or balls cannot be seen on screen due to the presenter‘s actions.
- Video and audio streaming do not match or do not exist.
- If the sound during the broadcast is lost or the presenter announces the wrong winning ball numbers, the correct draw outcomes and winning numbers are determined by the video broadcast.
- If a player cannot see the live broadcast due to technical reasons at its end (no internet connection, no electricity etc.) but the broadcast can be found in the archive, draw is deemed to have taken place.
- Cancelled draws.
- Game organization procedure:
- The balls must be clearly visible in their place in the game machine before the start of each draw.
- Game draws run 24/7 every 5 minutes with maintenance breaks on demand.
- Organizer has the right to change the time and duration of the broadcasts.
- Longer breaks are allowed (1-5 cancelled draws in a row) due to technical failures in the studio. All bets placed in these draws are void and stakes are returned to the players.
- Results of each draw and archive for the broadcasts can be found on the game organizer‘s website.
- Equipment used in the game:
- Game machine (see 1.1).
- A set of 42 balls (see 1.2).
- Additional information:
- These Rules and Regulations are published in a number of languages for information purposes and ease of access by players. It is only the English version that is the legal basis of the relationship between Player and the Operator and in case of any discrepancy between a non-English version and the English version of these Rules and Regulations, the English version shall prevail.
- All the claims of the Player related to the results of the draws or other technical issues should be addressed to the Operator no later than 30 (thirty) days after the draw in question.
- Terms:
GAME RULES
- Terms:
- Numbers betting results are sourced from real-world lotteries and all numbers wagers are based on the numbers resulted from the Lucky Numbers game selected by the player.
- All numbers bets for a specific draw must be placed and confirmed before the draw cutoff, as well as before the first number is drawn for the wagered bet.
- All numbers betting markets are fixed odds bets, with one outcome, a win or a loss. No consolation prizes are offered for any draws and/or markets. All of the selected numbers drawn must match the wager entry in any order or must match the wagered market and must have resulted correctly for the bet to win.
- For a successful wager, the player must select a market type, select the numbers or expected market outcome for a draw, choose the wager stake and make the bet before the Lucky Numbers draw has its first ball drawn or the cutoff countdown has expired, after which the results must be published correctly. Following the publishing of valid Lucky Numbers results, all wager payouts will be paid directly to the player's account wallet.
- Rules:
- The sum of balls drawn will be odd or even – The sum of the regular balls drawn will be odd or even.
- The sum of balls drawn will be over or under - The sum of the regular balls drawn will be over or under the set boundary
- The sum of the regular balls drawn will be within a specified range - There are fourteen different ranges within which the player may predict the winning total .
- The bonus ball drawn will be odd or even - The player wagers whether the bonus ball drawn will be odd or even. This bet option is only available for lotteries with one bonus ball.
- The sum of the bonus balls drawn will be odd or even - The player wagers whether the sum of the bonus balls drawn will be odd or even. This bet option is only available for lotteries with two bonus balls.
- The bonus ball drawn will be over or under - The player wagers whether the bonus ball will be over or under the set boundary. This bet option is only available for lotteries with one bonus ball.
- The sum of the bonus balls drawn will be over or under - The player wagers whether the sum of the bonus balls drawn will be over or under the set boundary. This bet option is only available for Lucky Numbers games with two bonus balls.
- The bonus ball drawn will be a single digit number - The player wagers whether the bonus ball will be a single digit number. In Lucky Numbers games with two bonus balls, at least one bonus ball needs to be a single digit for the player to claim the winning. This market is not available for the draw types where there are only single digit numbers in the bonus ball draw.
- The bonus ball drawn will be the same number as one of the regular balls drawn - The player wagers whether the bonus ball will be the same number as one of the balls in the regular draw. In the case where two bonus balls are drawn from the additional drum, the player claims the winning if either of the bonus balls drawn is equal to any ball drawn in the regular draw.
- The sum of the bonus balls drawn will be within a specified range. - The player wagers whether the bonus ball drawn will be within one of the 5 ranges offered. This bet option is only available for Lucky Numbers games with one bonus ball.
- The sum of the regular balls and the bonus balls will be over or under - The player wagers whether the sum of the numbers drawn including the bonus ball will be over or under the set boundary.
- Standard bet (without bonus ball) - Depending on the type of the Lucky Numbers game, players select numbers that they believe will be drawn; in order to claim the winning the player must predict all drawn numbers.. All numbers selected in one bet must be drawn in order for it to be a winning bet.
- Standard bet (incl. bonus ball in the same drum) - The players select numbers based on the rules of the Standard bet, but the probability of winning is increased as the hit of the bonus ball will count as well. All numbers selected in one bet must be drawn in order for it to be a winning bet.
- Standard bet (incl. bonus ball from the additional drum) - The players choose numbers based on the rules of the Standard bet, but the probability of winning is increased as the hit of the bonus ball will count as well. In the case where there are two bonus balls drawn, the player must match the numbers selected from the regular draw, and one of the bonus balls to claim the winning. All numbers selected in one bet must be drawn in order for it to be a winning bet.
- Gameplay:
- For a successful wager, the player must select a market type, select the numbers or expected market outcome for a draw, choose the wager stake and make the bet before the Lucky Numbers draw has its first ball drawn or the cutoff countdown has expired, after which the results must be published correctly. Following the publishing of valid Lucky Numbers results, all wager payouts will be paid directly to the player's account wallet.
- Betting limits:
- Minimum bet amount -ZAR 1.00 and Maximum payout - ZAR R15,000,000.
- Special cases:
- Cancelled draws.
- If for any reason a bet is placed after the first number is drawn, the wagers will be voided and the full stake will be refunded.
- If a draw time is re-scheduled, the draw will be cancelled, and all affected wagers will be refunded. A new draw may be introduced with the re-scheduled time slot.
- Numbers draw's shall be resulted in accordance with the first result obtained from the official Lucky Numbers website. If any mistakes and/or alternative submissions are published, the draw will be cancelled and all wagers will be refunded.
- All wagers that cannot be settled for any reason will be voided and refunded.
- Cancelled draws.
- Betway is authorised by the Live Game Providers to represent, promote and market the services of the Live Games.
- Betway receives, holds and pays funds in relation to an Account Holder for the purpose of transactions and settlements with the Live Games.
- Betway is not liable for any dispute related to the Intellectual property rights attached to the Live Games.
- Betway accepts and acknowledges liability for transactions conducted to, from and/or with the Live Games exclusively for funds received, held and/or paid to and/or from a Betway Account in conjunction with arrangement with the Game Providers.
- Live Games can be played for free or against payment. As a consequence, the Account Holder understands and acknowledges that no purchase is necessary or required to play Live Game products. To be able to play for money, an individual must register and become an Account Holder.
1. When your account is credited with promotional bonus credits, these credits will be added to your bonus balance.
2. Casino Games Welcome Bonuses are subject to 30x play-through requirements.
3. Casino Games Bonus amounts credited to your bonus balance are subject to 30x play-through requirements, before they can be withdrawn.
4. If you do not want a promotion bonus that has been deposited into your bonus balance by Betway, you may request to have that promotion bonus removed from your bonus balance. Such a request can be made by email or telephone. If any play-through of a promotion bonus has taken place, then that promotion bonus may not be removed from your account until the play-through requirements associated with that promotion bonus have been met.
5. Where the payment of a bonus under the terms of any promotion is dependent on you making a deposit into your cash balance, and you withdraw all or part of the deposit before the bonus is paid into your bonus balance, you will forfeit the bonus in question and any winnings won using the bonus.
6. If, prior to meeting the full play-through requirements, your bonus balance drops below R1 and provided there are no bets in play at the time, then your play-through requirements will be considered to have been met.
7. The bonus can only be used, and the play-through requirements met, on casino games only. However, different types of games will contribute differently towards meeting the play-through requirement. The contributing percentages are as follows:
Sports betting Live Casino
0% SicoBo & Poker 50%
Baccarat, Craps, Blackjack 10%
Roulette & Gameshows 2%
Wagering play-through requirement definition
A wagering requirement is the number of times you need to play through a bonus before you’re able to withdraw any winnings.
In this case, the minimum wagering requirements for the Casino Games Bonus is 30x (30 times) on Casino Games within 30 days of the Bonus being credited.
For example: If you receive a R100 Casino Games Bonus, you must wager your R100 Casino Games Bonus 30 times on any of the casino games in the table above i.e. a total amount of R3,000 must be wagered on any of our casino games.
Once these wagering requirements have been met, your Casino Games Bonus and all winnings will be released and can be withdrawn at any time.
Play-through terms and conditions
1. Play-through on all Gamble Features will not count towards any play-through requirements.
2. If you are playing video poker as a new customer, you will be limited to doubling wins up to a maximum of 20% of the value of your initial deposit plus your bonus until the play-through requirements on your bonus have been met.
3. Irregular play is deemed when Betway detects unnatural player betting patterns. Irregular play includes, but is not limited to, any one or more of the following types of play:
• Placing single bets equal to or in excess of 15% of the value of the bonus before the play-through requirements for that bonus have been met.
• Using the double-up feature to increase bet values.
• Placing high-value bets with the single intention of increasing your balance, thereafter proceeding to place bets of less than half of the prior bet value, while reasonably not decreasing your bankroll, in order to meet bonus play-through requirements.
• Even money bets on SicBo, craps, baccarat, Wheel of Riches and roulette.
• Employing a strategy by which high-value bets are placed on any game with play-through contribution weightings less than 30% (any table games, card games, video poker, etc.) and then proceeding to place bets of less than half of the prior average bet value while changing game type to higher-weighted games (slots, casual games, scratch cards, etc.).
Any irregular play will result in immediate disqualification from a bonus and Betway reserves the rights to withhold any withdrawals and/or confiscate all winnings. Any repeat offence of irregular play may result in your exclusion, deregistration or suspension from the platform.
GAME RULES
- Rules for all Bets:
- The same game rules apply to both online and retail distribution of Jika Sports.
- When an event number is not specified by the customer, Bets are registered on the next event.
- Best on the next event are accepted until the "Bets Closed" message appears on the screen, After which the bet will be allocated to the successive event.
- The minimum Bet per Bet is R1,00 with a maximum Payout Per bet of R500,000.
- A customer who places any bet on these events takes sloe responsibility for his actions in placing a bet and for checking his ticket to ensure it correctly reflects his chosen bet, And will not hold the operator liable for any loss or damage suffered. Bet types that are offered by the operator may be altered from time to time.
- The operator will not be liable for any system malfunction that may result in the nullification, Cancellation or refund of a bet at any time.
- About the Game:
- A Jika Sports betting event take splace every 6 minutes. Each event last for a period of 60 to 90 seconds. The viewer will show highlights of the match/Race, Match/Race results and build up for the next event.
- A Jika soccer league comprises 10 simultaneous matches. Game highlights of the 1st match can be viewed over 60 Seconds.
- A jika horse race has 10 runners. The odds are the same in every race.
- Winnings can be collected shortly after the result of an event is displayed on the results screen.
- No horses are scratched from Jika sports.
- There are no dead heats (Position Draws) in Jika Sports Horses races.
- Independence and Fairness:
- Results are determined by a lawful number draw.
- The results of the event are determinded independent of the betting operator.
- The systems have been independently certified to be fair according to a reputable certification authority.
- Our Policy
We are committed to doing best endeavours to give our customers an enjoyable gaming experience, whilst recognising that gambling can cause problems for a minority of individuals. To ensure that you continue to enjoy safe and manageable play we fully support responsible gaming and have numerous measures in place to offer checks. Gambling involves risk. By gambling on this website, you run the risk that you may lose.
No persons under the age of 18 years are permitted to gamble. Winners know when to stop.
National Responsible Gambling Programme: 0800 006 008 or sms on 076 675 0710 - Identity Checks
We take stringent steps to ensure that only people of legal age use our Services, including requesting you to send us a photocopy of your identification documents, such as a driver's licence or identity card, to verify the age and identity of new customers. The legal age for gaming online varies from country to country and so we advise that you do check the rules of your jurisdiction before you play.
Any personal details we request from you are purely to verify your identity – this is a legal requirement for both your own and our protection. If you have any questions about our identity checks, please do not hesitate to contact us at any time. - Additional Responsible Gaming Features
We actively encourage each of our customers to participate in the management of their gaming account and so offer the following responsible gaming features:
Self-Exclusion
You may manually apply a self-imposed lock on your account for up to three months. In order to action this, you can do so by accessing the Responsible Gaming section on your profile once logged in. This will then be actioned with immediate effect.
Alternatively, you may, at any time, request temporary or permanent exclusion from our Service. The self-exclusion options available are:
- Brief break / Cooling-Off : the account is suspended for at least: 24 hours
- Temporary Suspension: the account is suspended for at least: 1 month
- Self-Exclusion: the account is suspended for at least: 6 months
- Permanent Self-Exclusion: the account is permanently closed and you will not be allowed to re-open it
To the extent that you opt for self-exclusion, however, you continue to make use of Our Services whilst the self-exclusion is pending action (either by maintaining active sessions indefinitely that were open prior to the self-exclusion, or, making use of Our Services during the designated time-period that it takes to apply the self-exclusion), we will not be liable for any loss whatsoever that you incur.
In the case of a permanent self-exclusion request, we will contact you with a view to returning any remaining funds held in the account balance, less bonus money. Upon the self-exclusion period expiring, your account will not automatically be re-activated.
NOTE: The account may only be considered for re-activation by us upon a Customer's own request (contact must be either by telephone or in person).
A request can be made to block a specific game and, in order to action this, an indemnity form will need to be completed. Upon receipt of the correctly completed indemnity form, the block of that specific game will occur within 48 hours and you indemnify us for any use of the Services within this period.
In order to unblock a specific game that has been blocked, a written request will need to be provided to us. The unblocking of that specific game will be actioned within 48 hours and you indemnify us for any use of the Services within this period.
Activity Statements
Information regarding your account activity can be viewed online. The information may include: details about your account balance, gambling history (including bet amounts, winnings and losses), deposits, withdrawals and other related transactions.
No, all bets are final. Once you have confirmed your bet, you cannot cancel the bet. Please take this in consideration when you approve the bet.
How do I place an accumulator?
Choose all the games/selection you would like to bet on in the accumulator. Under your coupon you will see the odds for your accumulator and a box were you enter your stake.
You can combine up to 40 games on a slip.
- Betway sets the maximum pay-out limit per customer for each sport at its own discretion. It is the responsibility of the customer to ensure they are aware of each limit before the bet placement. In the event of an accumulator or multiple leg bet, the maximum pay-out will be applied according to the lowest limit.
- Dead-Heats: When a Dead-Heat occurs winners are paid on a “split-stakes” basis. (e.g. if 2 horses dead-heat than half the stake is paid as a winner.)
- Palpable Error Rule: All odds, lines and handicaps are subject to fluctuation and become fixed only at the time of bet acceptance. Where a palpable error or system failure results in an incorrect price, line or handicap taken in a bet – the bet, or part of the bet if it is a multiple /parlay will be void. If the error is noticed in time Betway will make reasonable efforts to contact the customer to allow the choice of placing another bet at the correct odds/line/handicap.
- Bets on events that have started will be void unless it is a live-betting event.
- If any fixture/event is not played or postponed on its scheduled date for any reason, all bets will stand for the following day. If after that time the fixture/event is not played then all bets will be made void. This rule stands for all sports except Tennis, Baseball (See below General Rule 6.) and Football tournament/non regular season matches (see Football Rules) Enhanced Multiples. If any of the events / matches are postponed or abandoned and are not played within 24 hours of scheduled Kick Off – The Enhanced Multiple will be void.
- If any Baseball game is postponed the above rule (General Rule 5.) does not stand and all stakes will be voided as soon as confirmation of postponement is received.
- The official result is final for settlement purposes except where specific rules state the contrary. The podium position in Motor Sport racing, the medal ceremony in athletics and any similar official ceremony or presentation in other sports are to be treated as the official result.
- If any Match is abandoned due to injury, bad weather, crowd trouble etc. all bets that have already been settled up until the time of abandonment will stand. For example: If a football match is abandoned in the second half, all bets involving the 1st half will stand. Furthermore, if there has been a goal scored, the first goal scorer market will stand, but the last and any time goal scorer bets will be void. For tennis: if a player retires injured in the 3rd set, all bets to win the 1st and 2nd sets will stand.
- Multiple bets which combine different selections within the same event are not accepted where the outcome of one affects or is affected by the other.
- Betway reserves the right to refuse the whole or part of any bet and to make ambiguous bets void. No bets will unreasonably be declared void.
- Betway reserves the right to cancel any bets from customers who place money on an event where they are in any way involved, as participants, referee, coach etc.
- For the purposes of the odd/even markets – zero goals/points counts as even, unless specified.
- Collusion
- A number of bets may be treated as being one when a client places multiple copies of the same bet. When this occurs all bets may be voided apart from the first bet struck. A number of bets that contain the same single selection may be treated as being one. When this occurs all bets may be voided apart from the first bet struck. An example would be where 1 particular selection is repeatedly included in Multiple bets involving other short-priced selections.
- Where there is evidence of a series of bets each containing the same (or very similar) selection(s) having been placed by or for the same individual or syndicate or individuals, Betway reserves the right to make bets void.
- The use of a “banker” selection or selections to get round online limits is not permitted. Betway reserves the right to void any bets when 1 single selection (“a banker”) is combined with other selections to circumvent Betway’s online betting limits. When this occurs all bets may be voided apart from the first bet struck.
- Betway is not responsible for any errors in regards to the announcing, publishing, times, results or venues displayed on this site, despite every effort being made to ensure their accuracy. It is the sole responsibility of the customer to check such information is accurate at the time of publication.
- Betway reserves the right to withhold payment and to declare bets on an event void if we have evidence that the following has occurred: (i) the integrity of the event has been called into question or (ii) matchrigging has taken place. Evidence may be based on the size, volumes or pattern of bets placed with Betway across any or all of our betting channels.
- Betway allows only one account per person. Any subsequent accounts opened under the same postcode/personal details/IP address that are found to be related to any existing account may be closed immediately and any bets will be voided at Betway's discretion. Betway reserves the right to reclaim any winnings attained by these means.
- Unless listed either in conjunction with the bet offer, or else in the Sport Specific rules, all bets should be considered valid for the result at the end of the "Regular Time" or "Full Time" only. "Regular Time" or "Full time" is defined as interpreted by the official rules published by the respective governing association. For example, in football, full time is stipulated to be 90 minutes including injury time, and in ice hockey it is stipulated as the 3 x 20 minute periods. Should the governing association decide to stipulate, before the start of the event, that the said event is to be played over a different duration, this will be treated as being the official rules for the event. Nonetheless, such occurrence is limited to the "regular" playing time and does not include any prolongation such as extra time or overtime, unless explicitly stated. It is the responsibility of the customer to be aware of the length of the event before they place their bet.
Live In-Running Betting Rules
We aim to ensure that the all information displayed on our site is accurate, however, such information is to be used as a guide only. We assume no liability in the event of any particular information being incorrect (eg: date, time, score, results etc.) Please make reference to our betting rules for all relevant information in relation to bet settlements. Players should be aware that with regards to in-play betting, live transmissions may be delayed. This delay may vary from player to player based of factors such as network speed, connectivity and other external factors which are out of Betway’s control.
Where we have reason to believe that a bet is placed after the outcome of an event is known or after the selected participant or team has gained a material advantage (e.g. a score, sending off etc.) we reserve the right to void the bet, win or lose.
American Football
- Overtime counts on all markets unless otherwise stated. Where offered, the “Win/Draw/Win” and “half time - full-time” Markets are settled on the result at the end of Regulation Time and do not include Overtime.
- For Player Match-Up Bets, all the quoted players must compete in at least one down for bets to stand. For Player Props, bets are action if player competes in one down.
- If the conclusion of a 2 runner event is a tie, draw or exactly the number of quoted points and no price is offered for this conclusion, then the end result is a “push”. When this occurs, the resolution of solitary bets is to return stakes. For compound bets the selection is treated as a non-runner and the bet will be settled on the outstanding selections.
- For Match-Half and Quarter Betting, the entire match half or quarter must complete in full for bets to stand.
- The fixture must be concluded in full for all props, total points and special markets to stand. If the match is not concluded in full then bets will be refunded unless additional play could not impinge on the result.
- Conference Winner Markets are settled on the winner of the Conference Finals in the playoffs.
- Bets on teams to win the division will be settled on official standings
- For 1st Offensive Play betting, a quarterback sack counts as a pass play.
- For the following Markets your player must be suited up/active for bets to stand: First/Last and Anytime Touchdown Scorer. ([D/ST] refers to Defense/Special Teams).
- Abandoned or postponed matches are void unless rearranged and played in the same NFL weekly schedule (Thursday - Wednesday local stadium time) except for those bets that have already been determined at the time of abandonment or postponement.
Athletics
Athletics Rules
- Bets are settled on the result immediately declared by the official International Association of Athletics Federation (IAAF), irrespective of any subsequent enquiry.
- If a track or field event is cancelled for any reason prior to the event, all bets will be void.
- The total medal tally will be determined by the officially published IAAF results. Any subsequent disqualifications or alterations will not be included.
- Dead Heat rules apply.
- Postponement/Rescheduling – If an event is postponed and rescheduled to occur within 48 hours of the original start time all bets will stand. Bets will be void if not rescheduled within this timeframe unless the event is part of a multi-event championship and is completed before the closing ceremony.
Individual/Team Events
- Outright - Bets are settled all in compete or not.
- To Make The Final/Win A Medal/Betting Without - Bets are settled all in compete or not.
- Athletes against The Field - All named athletes must start for bets to count. 'The Field' comprises of all other unnamed runners.
- Head to Heads - Both competitors/teams must start for bets to stand; if either competitor does not start all respective bets are void.
- Group Betting - Only the quoted athletes count for settlement purposes. In the event of one or more of the quoted athletes being declared a non-runner then the entire market will be void.
Specials
- Final Digit, Order Betting, To Break World Record - Named athletes must start for bets to stand.
- Bets on final digit of athlete’s performance are settled on official results. e.g. for 200m winner at 19.96secs, 6 would be the winner for settlement purposes. For Long Jump winner at 8.32m, 2 would be declared the winner for settlement purposes.
- Order Betting is settled on the official result. For any named athletes who do not compete, bets are void.
- The named competitor must start the event for bets to stand.
- A DQ (disqualification) counts as starting the event
Australian Rules/AFL
General Rules
- All match markets include overtime, if played, unless otherwise stated.
- Regulation time must be completed for bets to stand unless otherwise stated.
- If the duration of a match is changed by the governing body prior to the commencement of play, the revised game length will be regarded as the official regulation time for this match, and all bets will stand as long as this new regulation time is completed.
- If a match venue is changed then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed then bets placed based on the original listing will be void.
Match Betting
If any match ends in a draw/tie, including overtime if played, then stakes will be refunded unless a price is offered for the draw/tie. Bets will be settled on the official AFL result only.
Quarter/Half Betting
For all quarter/half betting, in the event of a specific quarter/half not being completed bets will be void, unless the specific market outcome is already determined. If a game goes to overtime then this will be included for settlement purposes (considered a continuation of the 4th quarter/2nd Half).
Double Result
Predict the outcome of the specified match at half-time and full-time including overtime if played.
Team To Score First
The market covers any score e.g. Goal/Behind for settlement purposes.
Team to Score First Goal
The market covers Goal only for settlement purposes.
First Goalscorer/Last Goalscorer/To Score A Goal/Player To Score 2, 3 Or More
Bets on players taking no part in the match will be void. If your player is an unused substitute, or takes the field as a designated substitute after a goal has been scored then bets on your player to score the first goal will be made void. If your player has taken the field as a designated substitute at any time prior to the first goal being scored then your bet stands. If your player is one of the interchange players then your bet stands. All players that take part in a match will be considered runners for Last Goalscorer, To Score a Goal and Player To Score 2, 3 Or More betting.
Best On Ground/Man Of The Match
Settlement will be based on the player judged to be the Medal Winner in the specified match. Bets on players taking no part in the match will be void. Dead-heat rules apply.
Scorecast (Winning Margin and Player to Score First Goal)
Settlement for all Scorecast markets is based on the first goal scored as opposed to the first score. If your player takes the field after a goal has been scored, or does not take part in the game prior to a goal being scored, then bets will be made void. If a match is abandoned after a goal has been scored then all bets will be settled as singles on the first goalscorer at the appropriate odds.
Season Betting
With the exception of Premiership winner, AFL seasonal markets offered will be regular season only, and based on the official AFL ladder. If in any market teams are tied, the winner will be deemed the team with the best percentage (or worst percentage for Wooden Spoon).
Most Losses (Regular Season)
- Settled on the team recording the most losses during the regular season. In the event of two or more teams recording the same number of losses, the winner will be determined as the team with the worst for-and-against differential. Regular Season must be completed for bets to stand.Any penalties or appeals heard after the end of the scheduled season which may subsequently alter the league placing will not count for betting purposes.
International Rules Series
Bets will be settled on official GAA/AFL result only
Badminton/Squash
General Rules
- Statistics provided by the official score(s) provider or the official website of the relevant competition or fixture will be used to settle wagers. Where statistics from an official score(s) provider or official website are not available or there is significant evidence that the official score(s) provider or official website is incorrect, we will use independent evidence to support bet settlement. In the absence of consistent, independent evidence or in the presence of significant conflicting evidence, bets will be settled based on our own statistics.
Match Betting
- In the event of a match starting but not being completed then all bets will be void unless after the start of the match a player is disqualified in which case the player/team progressing to the next round or being awarded the victory will be deemed the winner for settlement purposes.
- In the event of the statutory number of games being changed or differing from those offered for betting purposes then the player/team progressing to the next round or being awarded the victory will be deemed the winner for settlement purposes.
- In the event of any of the named players in a match changing before the match starts then all bets void.
Outright Betting
- Outright Betting is all-in compete or not.
- Where applicable the podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets.
Handicap Betting/Match Totals
- In the event of retirement or disqualification, bets will be void unless the outcome is already determined.
- In the event of the statutory number of games being changed or differing from those offered for betting purposes then all bets are void.
Player Total Points/Match Total Points
- In the event of retirement or disqualification, bets will be void unless the outcome is already determined or there is no conceivable way the set and/or match could be played to its natural conclusion without unconditionally determining the result of that market.
Bandy
All markets are based on regulation time for settlement purposes (overtime does not count).
Baseball (MLB)
- All games must start on their scheduled local date for bets to stand. If a game has been postponed to another day or cancelled before its due start time all bets are void.
- American and National League winner markets are settled on the winner of the two League Championship Series in the playoffs.
Pre Games Rules:
- Listed pitchers must start - a wager that specifies both starting pitchers. Any variation constitutes no action. Wagers with ‘One specified pitcher’ and ‘Listed pitchers must start’ that were placed when the named pitcher was originally listed are no action if the listed pitcher is changed and is then re-listed back to the original pitcher.
- It is the client’s responsibility to ensure they are aware of any relevant pitching changes.
- Extra innings if played will not count in all markets unless Inning or Period specific.
4½ innings rule:
- If a game is 'called', or suspended, winners and losers for betting are official after at least 5 full innings of play unless the home team is leading after 4½ innings. If a game is 'called', or suspended the winner is determined by the score after the last full inning (unless the home team scores to tie, or takes the lead in the bottom half of the inning, in which case the winner is determined by the score at the time the game is called). Suspended games do not carry over.
8½ innings rule:
- Total and run-line (handicap) betting - The game must go at least 9 full innings (or 8½ innings if the home team is ahead) for bets to stand. Suspended games do not carry over.
Side and Prop Betting:
- If a game is suspended, winners and losers for betting are certified after at least 5 innings of play, or four and a half innings (see 4 ½ Innings Rule) if the home team is winning. If a game is suspended, the winner is determined by the score after the previous full inning. (Unless the home team scores to tie, or takes the lead in the bottom half on the inning, in which case the winner is determined by the score at the time that the game is suspended.) Stakes will be refunded if the home team ties the game and it is then suspended.
Totals Betting:
- When betting on Total Runs, the Game must go to 9 innings (See 8 ½ Innings rule if the home team is ahead) for bets to stand, except where the Game Total has already gone over. If a Score has already gone over the quoted Total, then bets on the Over will be settled as winners, with bets on the Under settled as losers. This includes where the natural conclusion of the game would have meant the outcome of the total quoted would be determined (e.g. MLB game is called, or suspended at 5-5) bets on Over 10 or 10.5 would be settled as winners, with bets on Under 10 or 10.5 being settled as losers, since any natural conclusion to the match would have at least 11 runs.
- Team Totals - subject to 8 ½ innings rule EXCEPT where the team total has already gone over (if team total has already gone over the quoted total, then bets on the over will be settled as winners, with bets on the under settled as losers).
Run Line (Handicap) Betting:
- When betting on Run Lines (Handicaps), the Game must go to 9 innings (8 ½ if the home team is ahead) for bets to stand.
Individual innings bet:
- The full inning must be concluded for bets to stand unless additional play could not influence the result.
Winning Margins:
- Subject to 8½ innings rule. Settlement includes extra innings for MLB. If an MLB game ends in a Tie when a game is called/suspended, bets will be void.
First x Innings bets:
- Bets will be settled on the result after the first x innings have been completed. The full Inning or period must be played for bets to stand unless additional play could not influence the result.
First to Score bets:
- The first team to reach the required number of runs will be settled as the winner. Bets on Neither require the 8½ innings rule to apply to be settled as winners.
Team Scoring First Wins Game:
- 8½ innings rule applies.
Last to Score
- 8½ innings rule applies.
Player and Pitcher bets:
- Winning bets must predict the performance of player/pitchers in the match. For match-ups bets to stand both players must be in official starting line-up.
- Bets stand provided that 8½ innings are played. In the event of a pitching change all bets will be void (no action).
- Most Total Bases bets are calculated by adding all hits a player makes as per: Single = 1 Base, Double = 2, Triple = 3, Home Run = 4. Only these count.
In-Play Rules:
- All In-play bets stand irrespective of starting pitchers.
- All markets include extra innings unless stated as individual or period specific.
- Money Line is subject to 4 ½ Innings rule.
- Totals / Run Line are subject to 8 ½ Innings rule.
- 9 Inning markets do not include Extra Innings and are subject to the 8 ½ innings rule.
- Individual Innings / Period Specific: The full Inning or period must be played for bets to stand unless additional play could not influence the result.
MLB Playoff Games only:
For any suspended MLB playoff game that resumes within 72 hours of the suspension, all bets will stand and be settled after the completion of the game. If the game is not completed within 72 hours, following the time of suspension, then all bets will be void unless settlement of bets is already determined.
Proposition Bets:
- Regular Season Series Bets: Bets on MLB Regular Season Series are placed on the outcome of the first three games played in each Series. Pitchers cannot be listed; all wagers will have action irrespective of starting pitchers. Neither team can play another opponent between scheduled games. Only the first three games played count for betting purposes. Bets stand provided a minimum of two games have been played. If two of the first three games are postponed or cancelled – all bets are void. Called games will count towards grading provided it is officially declared a regulation game (4 ½ innings rule).
Regular Season Wins:
- All 162 regular season games must be played for wagers to have action unless the outcome is already determined.
Grand Salami:
- The Baseball Grand Salami will be decided by the total runs scored in all MLB games scheduled for that day (local date). No Listed Pitchers. All scheduled games - 8½ innings rule applies. If any game is cancelled or stopped before the completion of 8½ innings, all wagers on the Grand Salami will be cancelled.
Settlement of Bets:
- All bets settled on official score as per official league source.
Basketball
US Basketball (NBA/WNBA/NCAA/WNCAA)
All games must start on their scheduled local date for bets to stand. If a match venue is changed, bets already placed will stand providing the home team is still designated as such. If a game has been postponed to another day or cancelled before its due start time all bets are void.
NBA
Regular time is 48 minutes play. At least 43 minutes of play must elapse for NBA game bets to stand. If the game is abandoned for any reason before 43 minutes play is completed, then all bets will be void except for those markets which have been unconditionally determined. If an official result is declared then all bets stand.
WNBA
Regular time is 40 minutes play. At least 35 minutes of play must elapse for WNBA game bets to stand. If the game is abandoned for any reason before 35 minutes play is completed, then all bets will be void except for those markets which have been unconditionally determined. If an official result is declared then all bets stand.
NCAA
Regular time is 40 minutes play. At least 35 minutes of play must elapse for NCAA game bets to stand. If the game is abandoned for any reason before 35 minutes play is completed, then all bets will be void except for those markets which have been unconditionally determined. If an official result is declared then all bets stand.
Pre-Game Rules, Including Game Props:
- All pre-game bets Exclude overtime unless otherwise stated.
- In 2-Way markets, ‘Push’ rules apply unless otherwise stated below. Stakes on single bets are returned, and in multiples/parleys the selection is treated as a non-runner.
- Match Winner or “Money Line” - Predict the team that will win the match.
- Handicap Betting or “Points Spread” - Predict the team that will win the match after the handicap has been applied to the actual score.
- Total Match Points - Predict whether the total points scored in the match will be over or under a specified figure.
Player Match-Ups/Performances
- Wagering is available on the performance of named player in a variety of achievements e.g. points, rebounds, assists, blocks, free throws. Push rules apply.
- Relevant players must be dressed and see court-time for bets to stand. Overtime counts for any player props unless specified otherwise.
- Individual players’ performances are matched for betting purposes in a player match-up. Handicaps may be used and are applied to each player’s actual score to determine the result. Push rules apply.
- Double/Double: player must record 10 or more in two of the following five statistical categories: Points, Assist, Rebounds, Blocked Shots, Steals.
- Triple/Double: player must record 10 or more in three of the following five statistical categories: Points, Assist, Rebounds, Blocked Shots, Steals.
In-Play Game Bets EXCLUDE Overtime unless otherwise stated
- If a game is postponed or cancelled after the start, all game and second half bets will stand if their result is already determined or there are 5 minutes or less remaining at the time of the postponement/cancellation, otherwise bets are void.
In-Play Half Bets
- The first half must be completed for first half bets to stand. If a game is postponed or cancelled after the start, for game and second half bets there must be 5 minutes or less remaining for bets to stand, unless settlement of bets is already determined.
In-Play Quarter Bets
- The quarter must be completed for bets to stand, unless settlement of bets is already determined.
Futures/Tournament Props
- NBA Regular Season Wins/Match-Ups – Team must complete at least 80 regular season games for bets to stand unless the remaining games during the course of the season do not affect the result.
- To Win Division – NBA tie-break rules apply.
- To Win Conference – The team that progress to the NBA Championship will be deemed the winner of the Conference.
- Settlement of all markets will be determined by official rankings and statistics provided by tournament governing bodies, eg. NBA, WNBA, NCAA.
Outright, Division, Conference and Regional Betting
- All bets stand regardless of team relocation, team name change or season length.
Series Betting
- Bets are void if the statutory number of games (according to the respective governing organisations) are not completed or are changed.
Settlement of Wagers
- Statistics provided by the official score(s) provider or the official website of the relevant competition or fixture will be used to settle wagers. Where statistics from an official score(s) provider or official website are not available or there is significant evidence that the official score(s) provider or official website is incorrect, we will use independent evidence to support bet settlement.
- In the absence of consistent, independent evidence or in the presence of significant conflicting evidence, bets will be settled based on our own statistics.
All Other Basketball
- Overtime does not count on all markets unless otherwise stated.
- Win/Draw/Win and Double Chance markets are settled on the result at the end of regulation time and do not include overtime.
- For player match up bets, all the quoted players must compete in the game for bets to stand.
- If the conclusion of a 2 runner event is a tie, draw or the amount of quoted points and no price is offered for this conclusion, then the outcome is a “push”. When this happens, the settlement of solitary bets is to return stakes and for compound bets the selection is treated as a non-runner and the bet will be settled on the outstanding selections.
- For match-half and quarter betting, the entire half or quarter must complete in full for bets to stand.
- The fixture must be completed in full for all props, total points and special markets to stand. If the fixture is not completed in full then bets will be refunded except for those markets which have been unconditionally determined.
- Overtime counts for any player props unless specified otherwise
Beach Soccer
All Win/Draw/Win, Over/Under Goal Lines, Handicap and Spread markets will be settled at the end of three periods of play. Extra time and Penalty shoot-outs do not count.
All other football rules apply.
Beach Volleyball
- In the event of any of the named players in a match changing before the match starts then all bets are void. In the event of a match starting but not being completed then all bets will be void, except for markets where the result is already determined.
Bowls
Outright Betting
- All in, complete or not. All outright bets will stand even if the selected player does not take part.
Match Betting
- A match must be played within 48 hours of the original scheduled start time for bets to stand.
- If a match does not take place for any reason (e.g. a player withdraws injured), all pre-match bets will be void and stakes returned.
- In the event of a match starting but not being completed then the player progressing to the next round will be deemed the winner.
- In the event of a match starting but not being completed, the following markets will be void, unless the specific market outcome is already determined:
- Match Handicap
- Total Points (2-Way)
- Total Sets
- Total Points Odd/Even
- Player Total Points (2-Way)
- Set Betting/Correct Set Score
Set/End Betting
- In the event of a Set/End starting but not being completed, the following markets will be void, unless the specific market outcome is already determined:
- Set Handicap
- Total Points (2-Way)
- Total Sets/Ends
- Total Points Odd/Even
- Player Total Points (2-Way)
- Set Betting/Correct Set Score
Boxing
Bet Settlement
- Bets will be settled on the official result announced in the ring. Subsequent appeals/amendments do not affect settlement (unless the amendment was made due to human error when announcing the result).
- Failure to come out for a round - If a boxer fails to come out for the next round, bets will be settled on his opponent having won the bout in the previous round.
- Change to scheduled number of rounds - All outright bets on the match, and bets on cancelled/postponed fights will be made void.
Abandoned Fights
- All bets will be void on fights that are abandoned before completion unless otherwise stated or the bet has already been settled. All bets will be void in the event of a boxer being substituted.
Postponed/Rearranged Fights
- In the event of a fight being postponed, rearranged or moved to a different venue, all bets will stand for 14 days, inclusive of the original starting date.
Bout Prices
- Winning bets must predict which boxer wins the fight.
- Fights officially start for betting purposes after the bell is sounded for the first round. For the purposes of this bet a price is offered for the 'Draw'. If this occurs all bets on either boxer will be settled as losers.
Round Prices/Group Round Prices
- Winning bets must predict the round or group of rounds in which the fight ends.
- If the number of rounds in a bout is reduced by more than two all bets will be void. If the number of rounds in a bout is reduced by two or less only bets on the rounds not fought will be void unless otherwise requested pre-fight. In the event of a clash of heads or a low blow resulting in the judges' scorecards being used to determine the winner before the scheduled number of rounds are completed, the boxer declared the winner will be deemed to have won by a stoppage at the time the bout was halted. All bets for 'Win on Points' require the full number of rounds to be completed to be successful. If either boxer fails to enter the ring after a bell, the fight will be deemed to have finished in the previous round.
- If a fight is stopped before the full number of rounds has been completed, or if a boxer is disqualified and a points decision is awarded, bets will be settled on the round in which the fight was stopped.
How Will The Fight Be Won Prices/Method Of Victory
- Winning bets must predict the method by which the fight will be won.
- KO, TKO or DQ - Knockout (KO) is when the boxer does not stand up after a 10 count. Technical knockout (TKO) is the 3 knockdown rule or if the referee steps in to stop the fight. Disqualification (DQ) is when a boxer is deemed to have fouled and therefore loses the contest.
- Decision or technical decision - Decision is on scorecard points between the judges. Technical decision is when the fight can't continue for any reason other than a KO/TKO or Disqualification. Irrespective of whether the full scheduled amount of rounds is complete, in the event of a Technical decision, bets will be settled as a fighter by decision or a draw as no KO/TKO/DQ has taken place.
Match Betting (3-way)
- Settled on official referee ruling. A draw price will be offered.
Match Betting (2-way)
- Settled on official referee ruling. All bets void in case of a draw.
Total Rounds
- For settlement purposes, where a half round is stated then the half-way point of the round is where under/over is determined. For example, in a three minute round, this point would be 1 minute 30 seconds.
- Fight To Go The Distance - In the event of any outcome in which the fight does not last the full scheduled duration then all bets will be settled as 'Fight Not to Go The Distance'.
- If the number of rounds for a fight is changed after this market has been set then all bets will stand unless the new number of rounds result in the quote being higher than the total number of rounds to be fought.
Total Minutes
- Winning bets must predict the time band (e.g. 6-10 minutes) that lists the total duration of the fight.
Fight Special Bets
Knockouts
- For any special bets involving knockdowns a fighter must be physically knocked down by his opponent and the knockdown receive an official count by the referee, or the fighter is knocked down and the referee deems the fighter unable to continue and stops the fight without the need for a count.
Odd/Even Round Betting
- If the fight goes the full distance then bets will be settled as losing bets.
Punches Landed
- Bets will be settled on the official result.
Judges’ Scorecard Totals
- Bets will be settled on the official scorecards from the ringside judges announced by the referee after the rounds are completed.
- If the fight does not go the distance all bets will be made void.
To Win a World Title
- Interim Titles do not count.
Tournament Outright Rules
- In the case of a non-runner we reserve the right to implement a Rule-4 adjustment to bets struck on "Outright" betting such as "Super Six", "Prizefighter" etc.
- Reserves may be added.
Any customer that bets on a non-runner will have their stakes returned if the fighter withdraws before he has had a bout.
Cricket
General Cricket Rules (for all forms of the game)
If there is a change of venue, all bets will stand unless the home and away teams are switched, in which case all bets will be void.
If a match is cancelled, then bets will be void unless replayed within 36 hours of its starting time.
Unless a price is quoted for the draw, in the event of a draw, all bets will be void.
If a match is abandoned due to outside influences (except weather), then all bets will be void, unless settlement has already been determined. If an innings ends during an over, that over will be deemed to be complete.
Next Over Total Runs: Extras and penalty runs will be included. The whole over must be completed for bets to stand.
Next Wicket Method: If no further wickets fall in that innings, then bets will be void. Batsman retiring does not count as a wicket.
Runs at Next Wicket: At least 1 ball must be bowled. If no further wickets fall in that innings, bets will be void, unless settlement is already determined.
Highest Opening Partnership: Bets will stand if both opening partnerships are completed, or an outcome has been decided. The opening partnership is the score at the fall of the first wicket.
Man of the Match: Bets will be settled on the official results as declared by the main television provider.
Top Batsman/Bowler: Bets placed on players not in starting XI will be void. Any player that is in the starting XI but does not bat in Top Batsman, or bowl in Top Bowler will be deemed a loser. Dead heat rules apply in the event of a tie.
Next Man/Batsman Out: bets will be void if either batsman retires injured.
Runs/Wickets in a specific number of overs: That precise number of overs must be bowled for bet to stand. Unless otherwise stated - See Tournament Rules below.
An innings is classed to be over if the team is all out, the team has declared, or the match has been won.
Match Top Batsman - The result of this market is determined on the batsman with the highest individual score in the match.
In limited overs matches, bets will be void if it has not been possible to complete at least 50% of the overs scheduled to be bowled in each innings at the time the bet was placed due to external factors, including bad weather. Top batsmen bets for First Class matches apply only to the first innings of each team, and will be void if fewer than 200 overs have been bowled, unless both first innings have been completed. If a player was named at the toss, but later is removed as a substitute, that player will still be counted, as will the replacement player. When two or more players score the same number of runs, dead-heat rules will apply. Runs scored in a super over do not count.
Match Top Bowler - The result of this market is determined on the bowler with the most wickets in the match.
In limited overs matches, bets will be void if it has not been possible to complete at least 50% of the overs scheduled to be bowled in each innings at the time the bet was placed due to external factors, including bad weather. Top bowler bets for First Class matches apply only to the first innings of each team, and will be void if fewer than 200 overs have been bowled, unless both first innings have been completed. If a player was named at the toss, but later is removed as a substitute, that player will still be counted, as will the replacement player. If two or more bowlers have taken the same number of wickets, the bowler who has conceded the fewest runs will be the winner. If there are two or more bowlers with the same wickets taken and runs conceded, dead heat rules will apply. Wickets taken in a super over don’t count.
Any bet where settlement has been determined will stand.
Test Matches/First Class 4 or 5 Day Matches
Match Betting/Draw No Bet/Double Chance: Bets will stand on the official result as long as 1 ball has been bowled.
In the event of a tie, dead heat rules will apply and bets on the draw will be a loser
Declaration will be determined to be the end of the innings.
Top Batsman: Unless otherwise stated, 1st Innings Runs only count. In a drawn game, a minimum of 50 overs must be bowled.
Batsman Runs: Unless stated, only first innings runs count.
Batsman Match Bets: Both players must reach the crease.
Batsman to score 50/100: Bets will stand after batsman has faced 1 ball, and his score will count if he is not out at the end of the innings.
Player Match Wickets: Bets stands after player bowls 1 ball. Unless stated 1st Innings Only.
A Hundred to be score in the match: In a drawn game, a minimum of 200 overs must be bowled
A Hundred to be score in the innings: 50 overs must be bowled unless the innings is concluded.
Total Match Sixes/Most Match Sixes: In a drawn game, a minimum of 200 overs must be bowled. For settlement purposes, the outcome is based on all deliveries where the batsman is credited with 6 runs.
First Innings Lead: Both teams must complete their 1st Innings for bets to stand.
Twenty20
Match Winner will be determined by the official result. Duckworth/Lewis Results and Super Overs do count.
If the official result is a tie, and no tie price had been quoted, then all match winner bet will be void.
Top Batsman: 10 Overs must be completed in an innings for a 20/20 match scheduled to be bowled due to external factors, including bad weather or team all out.
Batsman Match Bets: Both players must reach the crease.
T20s - Bets on total runs (Overs/Unders) and Total Sixes (Overs/Unders) in an innings will be void if the intervention of Rain or any other delay results in the number of overs being reduced by 2 or more overs than the scheduled when bets were struck. Unless settlement of bets is already determined. This applies to both ante post and in running betting. In matches of 10 overs or less, bets will be void if the entire innings is not completed, unless settlement of bets is already determined.
One Day Matches (40 or 50 Over)
Match Winner will be determined by the official result. Duckworth/Lewis Results do count.
If the official result is a tie, and no tie price had been quoted, then all match winner bet will be void.
ODIs - Bets on total runs (Overs/Unders) and Total Sixes (Overs/Unders) in an innings will be void if the intervention of Rain or any other delay results in the number of overs being reduced by 5 or more overs than the scheduled when bets were struck. Unless settlement of bets is already determined, unless settlement of bets is already determined.
Top Batsman: In weather affected games, at least half the original allotted overs must be bowled.
Batsman Match Bets: Both players must reach the crease.
Batsman to score 50/100: Bets will stand after batsman has faced 1 ball. In weather affected games, at least half the original allotted overs must be bowled, or team all out.
A 50/100 To Be Scored in the Match: In weather affected games, at least original allotted overs must be bowled less 10 overs, or team all out.
Player Match Wickets: Bets stands after player bowls 1 ball In weather affected games, at least original allotted overs must be bowled less 10 overs, or team all out.
If the official result is a tie, and no tie price had been quoted then all match winner bets will be settled as dead heat.
Series Betting
Series Winner: Bets will be settled on the official result
Series Correct Score: Bets will be settled on the official result. If the selected number of matches to be played in the series is changed, then bets will be made void.
Top Series Batsman/Wicket Taker: Dead heat rules apply. Any player named in at least 1 starting XI for the series will count as a runner.
Batsman/Bowler Match Bets: Any player named in at least 1 starting XI for the series will count as a runner.
Bets will be void if the determined number of matches in the series are not completed.
Curling
All matches will be settled on the final score, regardless of how many ends have been played. This also includes extra ends. This applies to match betting, handicap betting and totals.
Cycling
1. All bets will be settled on the result of the podium presentation. If there is no podium presentation, bets will be settled on the result immediately declared by the official governing body, irrespective of any subsequent enquiry.
Race & Stage Winner
1. All outright winner or stage winner bets on individual riders will be void if a rider fails to start the competition or stage. However bets will stand if the rider withdraws once the competition or stage has started. We reserve the right to implement a Rule 4 deduction in the case of a non-runner(s).
2. King of the Mountains, Green Jersey, Young Rider & other categories - Bets on these competitions will be settled as per the official final result on the last day of the specific tour. Any subsequent disqualifications will be ignored for settlement purposes.
3. Bets will be settled on the rider achieving the best finishing position. For riders who share the same time in the official standings, the higher classified riders will be deemed the winner. Dead heats will only be settled as such if both riders are classified with the same finishing position.
Match/Group betting - Stage and General Classification
1. At least one of the riders or teams must complete the stage or race for match bets to stand.
2. Furthermore, all of the riders or teams must start the stage or race for bets to stand.
3. If both/all quoted riders fail to finish the race or stage, then bets are void.
4. Bets will be settled on the rider achieving the best finishing position. For riders who share the same time in the official standings, the higher classified riders will be deemed the winner. Dead-heats will only be settled as such if both riders are classified with the same finishing position.
5. Where betting is offered on one rider against the field for a given stage or outright market, the stated rider must start for bets to stand. Should the named rider not start, all bets will be made void.
1. All-in compete or not. The specified event must be completed in full (statutory number of stages), otherwise bets will be void unless the result is already determined. For 'number of rider' specials, the statutory number of teams must start the specified event for bets to stand.
Darts
Outright betting:
Any bets placed on any participants who do not end up competing for some reason will be losing bets.
Set/Leg/Handicap/Special Betting:
The full amount of sets/legs required to win the match must be achieved. If the situation, for whatever reason exists that the match is awarded to a competitor before this is achieved, the set/leg/handicap/special bets on the match will be void, unless further play could not influence the result.
As long as at least one leg has been concluded all match bets will stand on the certified result.
eSports
- All bets will be settled on the official result supplied by the tournament officials.
- Should the team line-up change once the markets have closed, all bets will stand. This applies to team/personnel changing after the event has begun. If a team starts with its line-up, and then a participant experiences connection errors, if another person stands in for them, all bets placed on that event will stand.
- Should performance be hindered in any way, we reserve the right to void all bets on that game. For example, if a server change leads to a team’s performance being hindered in such a way that they are not able to play at a competitive level.
- Un-played or postponed matches not played within 3 hours from the original start time, will be voided. Does not apply for LAN events (see LAN events).
- If a tournament is not completed, all outright bets will be void.
- Totals: If the map is not completed, all bets are voided.
- Correct Score: If the match is not completed, all bets are void.
- To win a map: If the match is not completed, all bets will be void.
- Match Betting: Match Betting: If a match is started, but not completed, then all bets will be void, unless the team/player is disqualified, in which case the team/player progressing to the next round will be deemed the winner.
- Outright Betting: Non-Starter – No Bet. Rule 4 may apply. If a team/player plays at least one map, they will be considered an entrant. If that team later does not complete the tournament, they will be settled as a loser. Each way bets – dead heat rules may apply.
- A team ‘tapping out’ will be settled as a loss. For example, if a team calls GG before the final objective is achieved.
LAN
In the case of LAN events, un-played or postponed matches, not played within 48 hours from the original start time, will be voided.
Any change in venue, all bets stand.
Dota 2
Map Betting: in the event of a draw, win/win market will be voided.
All time based bets are settled on the in-game clock, and does not include the period before creeps spawn.
First blood markets are not time sensitive, and will be settled on the first kill of the game.
Counter Strike
All bets, unless otherwise specified, are settled based on regulation time. Sudden death is not included.
League of Legends
Map Betting: in the event of a draw, win/win market will be voided.
All time based bets are settled on the in-game clock, and does not include the period before minions/creeps spawn.
First blood markets are not time sensitive, and will be settled on the first kill of the game.
Star Craft 2No draw market will be available in the win/draw/win; as such, bets placed on the win/win market, will be voided in the eventuality of a draw.
Field Hockey
If an event is suspended or postponed, bets remain valid provided that the event is completed at the same venue within 36 hours. If the event takes place at a different venue, bets will be made void and stakes returned.
All match odds are based on the result at the end of a scheduled 70 minutes play, unless otherwise stated. Bets are settled on the score standing at the end of the scheduled 70 minutes including any added injury or stoppage time. This scheduled period does not include extra time or time allocated for a penalty stroke shootout.
Any hockey match abandoned before the completion of 70 minutes play will be void (unless the match is rearranged and played the following day in which case bets will stand), except for those bets the outcome of which has already been determined at the time of abandonment.
Where the venue of any arranged match is changed the selection will be void.
Floorball
All games must start on the scheduled date for bets to have action. If a game has been postponed or cancelled before its due start time; or is not completed in full, according to regulation time, all bets are deemed no action.
Football (Soccer)
Time Band |
Time Elapsed on Match Clock (mm:ss) |
1 - 15 Mins |
00:01 - 15:00 |
16 - 30 Mins |
15:01 - 30:00 |
31 - 45 Mins |
30:01 - 45:00 | Goals scored in first half injury time are included in this time band only |
46 - 60 Mins |
45:01 - 60:00 |
61 - 75 Mins |
60:01 - 75:00 |
76 - 90 Mins |
75:01 - 90:00 | Goals scored in second half injury time are included in this time band only |
A manager WILL be deemed to have lost his position if, before the end of the season: a) placed on Gardening Leave; or b) is given another position at the club, other than Permanent Manager.
A manager WILL NOT be deemed to have lost his position if, before the end of the season: a) an announcement is made by the club that the manager will leave his post after the end of the season, but remains in charge until the end of the last match of the season.
- Unless listed either in conjunction with the bet offer, or else in the Sport Specific rules, all bets should be considered valid for the result at the end of the "Regular Time" or "Full Time" only. "Regular Time" or "Full time" is defined as interpreted by the official rules published by the respective governing association. For example, in football, full time is stipulated to be 90 minutes including injury time. Should the governing association decide to stipulate, before the start of the event, that the said event is to be played over a different duration, this will be treated as being the official rules for the event. Nonetheless, such occurrence is limited to the "regular" playing time and does not include any prolongation such as extra time or overtime, unless explicitly stated. It is the responsibility of the customer to be aware of the length of the event before they place their bet.
- Following rules will be applied for matches with unusual time formats for pre-match bets only:
• Only matches which are played less than 45 minutes or more than 120 minutes will be voided.
E.g.:
• 2 x 40 minutes -> similar to 2 x 45 minutes
• 1 x 50 minutes -> split into 2 x 25 minutes, goals until minute 24:59 = 1st half from 25:00 to the end = 2nd half
• 3 x 30 minutes -> goals until minute 45 including (until 44:59 match time) = 1st half from 45:00 to the end = 2nd half
• If we offered halftime odds and a match will be played in odd minutes we will count the halftime with the following rule = (FT/2) +0.5min
e.g. 1 x 75 minutes; HT = (75/2) +0,5 min = 38 minutes (until 37:59 match time)
• 4 x 30 minutes = two 60 minute halves. - Live in play Supported Formats:
2x45, 2x40, 2x35, 2x30 and 2x25 (In case, there is a short notice format change of less than 5 minutes per half (eg. from 2x45 to 2x40), then HT markets get voided for the affected time frame. In case the format change is larger, then all markets get voided in Live Odds for the affected time frame)
3x30 formats is covered using the same HT logic as in pre-match, ie. 2x45 minutes.
Not supported formats (eg. formats lasting more than 90 minutes in total) are not covered in Live Odds and markets are voided. - If any regular league season fixture is not played or postponed on its scheduled date for any reason, all bets will stand for the following 48 hours. If after that time the fixture is not played then all bets will be made void. For non-regular season matches – i.e. Cup Matches, Play-Off Matches, Tournament Matches, all bets will stand for 72 hours. If the fixture is not played after 72 hours, then the fixture will be made void.
- Long term markets within the game will still stand. For example, to qualify from the tie.
- To Qualify bets will be settled upon the official result of the event on the day and not a subsequent decision made by the governing body.
- To Be Relegated bets will be settled based on the end of season league tables and not a subsequent decision made by the governing body.
- Top Goalscorer: League top goalscorer markets will include divisional play-off matches. Dead Heat rules apply.
- Singles and upwards are accepted on all matches.
- Where Outright or To Qualify prices are offered for a match, it will indicate the price for a team to progress to the next round of the competition or to lift the cup and will comprise of any extra time and penalty shoot outs. Where both match prices and outright prices are offered on a match, it will be understood that bets will be for match prices, unless to win outright or a qualifying price are expressly asked for.
- Bets will be accepted up to actual kick off time, if a bet is unintentionally accepted which includes a match after its kick off time, the match will be treated as a non-runner.
- Goal Scorer Markets: Goalscorer Disputes: In the event of a dispute over who scored a goal, settlement will be based on the outcome given by official governing body, eg. UEFA for the Champions League, FIFA for World Cup Qualifiers, etc.
- First/Last/Next Goalscorer: A price will be offered for “No Goalscorer” in the match. Own goals do not count and in the event of the first/next goal being an own goal, the next goalscorer will be deemed the first goalscorer. Players taking no part in the match will be void. For first/next goalscorer, players taking no part in the match before the first goal is scored will be void. Every effort is made to quote all players for a team, however, if the first/last/next goal is scored by a player not quoted in the original list, that player will still count as the winner. For last goalscorer bets, any player taking part in the match will be deemed a runner whether on the pitch at the time of the last goal or not.
- Anytime Goalscorer: This bet involves predicting whether a particular player or specific team will score a goal at any time during a match. Bets will stand until the final whistle and not include any Extra Time played. Own goals do not count. Multiple bets involving anytime scorers in the same match are accepted. For any time scorer bets, any player taking part in the match will be deemed a runner.
- First Goalscorer Insurance Where First Goalscorer Insurance is offered, winning bets will be paid at the price taken for the selected player should he score the 1st goal during 90 minutes play. Any subsequent goals scored by the selected player during 90 minutes play, excluding own goals, will result in the bet being settled as a loss but with the stake refunded, subject to any maximum refunds imposed at the time.
- Goalscorer Head to Head (H2H): Both players need to start the match for bets to stand.
- Scorecast: This bet involves predicting who will score the first goal and what the score will be in a double. Given that the two parts of this double are related, the scorecast is offered at specific, discounted odds. In the event of the nominated scorer not having entered the field of play prior to the first goal being scored, the bet is settled as a single on the correct score. Own goals do not count and in the event of the first goal being an own goal then the scorecast will be settled on the correct score coupled with the next goalscorer. If there are only own goals in the match, or the match finishes 0-0, then bets on all players who entered the field of play at any time will be settled as losers.
- Shirt Numbers: This bet involves choosing whether the total shirt numbers of goalscorers in the match are under, between or over a specific middle band. Own goals count. In the event of an unclear goalscorer, settlement will be based upon the confirmed result of the official governing body directly following the end of the match. This market counts for 90 mins (plus injury time) only.
- Where no teams is defined as a home team, i.e. a game played at a neutral venue, then the left hand team will be deemed to be for the home team for sub market bets, and the right hand score for the away team.
- Correct Score: We will list as many correct score possibilities as we deem necessary. If the final correct score was not quoted in the original list, then the correct score will still count as the winner.
- Total Goal Minutes – Aggregate goals Minutes: Any goal scored in injury time in the first half will be counted as 45 minutes and any goal scored in injury time in the second half will be counted as 90. Example: The market adds the time of each goal scored in a game. For example, Liverpool (2) – Arsenal (1) assuming goals were scored in the 21’, 65’ and 83’ the make-up of the total goal minutes will total 169 minutes this is then compared to the quoted spread of total goal minutes.
- Anytime Score: Winning bets must predict the score at any time during the match.
- Time Band Markets: For the purposes of settlement the following table will be used to determine the time band during which a goal will be considered to have been scored.
- Settlement will be based on recorded goal times from the official websites of the competitions in question or, in the case of this data not being publicly available, from data provided by our data providers.
- Own goals are considered to count only towards the side credited with the goal (e.g. if the away team scores an own goal when the match clock is at 25:15, then that goal will be considered only as a home goal scored at 25:15).
- Time of First Goal / Home Team Time of First Goal / Away Team Time of First Goal / Time of Last Goal / Home Team Time of Last Goal / Away Team Time of Last Goal: Winning bets must predict the time band during which the first goal / first home goal / first away goal / last goal / last home goal / last away goal is scored.
- Goals Scored Between Minutes: Winning bets must predict whether or not a goal will be scored within the time band indicated in the market title (e.g. A bet on the ‘Yes’ selection in the ‘Goal Scored Between 61 – 75 Mins’ market will be settled as a winner if a goal is scored by either the home or away team during the 61 – 75 Mins time band).
- Win/Draw/Win Between Minutes: Winning bets must predict the result (1/X/2) based on the number of goals scored by either team during the specified time band (e.g. If the score at the end of the first half is 2 - 1 in favour of the home team, and no goal is scored in the second half during the 46 – 60 Mins time band, the result of ‘Win/Draw/Win Between 46 – 60 Mins’ is ‘X’).
- Goal Scored Before Minute (included): Winning bets must predict whether or not a goal will be scored before the indicated minute in the market title expires (e.g. A bet on the ‘Yes’ selection on ‘Goal Scored Before 30th Minute (included)’ will be settled as a winner if either team scores a goal before 30:00 has elapsed on the match clock).
- Settlement will be based on recorded goal times from the official websites of the competitions in question or, in the case of this data not being publicly available, from data provided by our data providers.
- Corners: A corners bet involves choosing whether the match will generate under, exactly or over the specific number of corners. Only corners taken will count, corners that have been awarded but not taken (eg. Are awarded but the half time whistle goes before the corner is taken) will not count.
- First Corner: A first corner bet involves choosing which team will take the 1st Corner of the match. If no corners are taken in the match, all bets will be cancelled.
- Most Corners: Predict which team will have finish the match with the greater number of corners based on the handicap (if applicable). Handicap is applied to final corner count for each team to determine handicap winner.
- Bookings/Betting on the Number of Cards: Yellow card counts as 1 and red or yellow-red card as 2. The 2nd yellow for one player which leads to a yellow red card is considered a card. As a consequence, one player can be responsible for a maximum of 3 cards. Players not on the pitch who receive cards and cards issued to managing staff do not count for the purpose of this bet. Any sending offs after the final whistle do not count for betting purposes.
- Booking Points: We assign booking points for red and yellow cards and let you bet on how many points you think there will be over the course of a match. A yellow card earns 10 points and a red card earns 25 points.If a player receives 2 yellow cards and is consequently shown a red card, he receives a total of 35 booking points.
- Settlement will be made according to all available evidence for cards shown during the regular time of play. Cards shown or Rescinded after the match are not considered.
- Match Handicap: A specific number of goals are given as a handicap to one of the teams. This number is added to the number of goals that the team has scored at the conclusion of the match. This bet involves choosing which team will win the match after the handicap has been added to the final outcome.
- Total Goals: This bet involves choosing whether a specific group of matches produces under, between or over a specific middle band of goals. If any match is deferred or abandoned, then 2.5 goals are awarded for that match. If more than one third of the matches in the group are deferred or abandoned then all bets will be cancelled.
- Time Of First Goal/Booking: As decided by the official governing body – all goal/bookings times will be rounded to the following minute.
- Injury Time Minutes: As per the Fourth Officials Board
- Team to Win Both Halves: To win this bet the designated team must score more goals than the rival team in both halves of the match.
- Team to score next Goal: Own goals count and the winner will be the team credited with the goal.
- Method of Next Goal: Direct Free Kick – Goal must be scored direct from the free kick. Direct Free Kick/Penalty and Own Goal does not count as “shot” for this market. In the event of a dispute over how a goal was scored, company decision is final.
- Odd/Even: For the purposes of the odd/even market, zero goals counts as even.
- Both Team To Score: The Yes selection, both teams must score in the match. The No selection is for either or both teams not to score.
- Ante Post Betting. The finishing league positions will decide the winners of all season match bets. If a team does not complete all its listed fixtures throughout the season, all match bets and team total points bets will be cancelled. Outright would be deemed a loser.
- Ante Post Relegation Betting: Teams that finish in the leagues relegation position, as decided by the relevant league before the season starts. Teams who finished outside the relegation zone but were relegated due to financial irregularities etc do not count.
- Country to proceed furthest: If equal round of elimination, dead heat rules apply.
- Who Wins The Rest Of The Match: This market treats the match as if it was 0-0 from this point. EG if the current score is 2-1 and the match finishes 2-2 then the correct settlement of this market will be the away team winning 0-1.
- Next Manager to Leave His Post: This market is based on the current season, with the season cut-off date being when the final round of match fixtures are considered complete. If no manager has left his position at the cut-off date, then the “No Manager to Leave” option will be deemed the market winner.
- Next Permanent Manager: In the event of a Caretaker/Interim manager completing 10 or more competitive games in charge of the first-team, they will be deemed to be the next permanent manager. A “Director of Football” does not count for the purposes of this market – if such a hierarchy is established then the First Team Coach will be considered as the Next Permanent Manager. Every effort will be made to add all potential new managers to our betting list. Any others will be available on request. Should the newly appointed manager not be quoted, all bets will stand.
- What Will Happen Next? Occasionally we will offer a market called “What Will Happen Next This Weekend” or “What Will Happen Next Today”. This is settled on what happens first in real time – not minute of games.
- If any player selected for any bet type does not start the game then all bets on that player shall be Auto Voided.
Player Markets
- If a player was not in the starting lineup, the bet will be voided.
Asian Handicaps:
- An Asian handicap is a market where a handicap is applied to the match in order to make the odds more equal. The handicap price varies from Scratch, (0, also called Level Ball) up to any number of goals in order to balance the odds and give each of the two team’s comparatively comparable price. The handicap line increases from Scratch in ‘Quarter Goals’ or ‘Quarter Balls’, expressed as + or – 1/4, 1/2, 3/4, 1, 1 1/4, 1 1/2 etc. to reflect the expected dominance of one team over the other.
- The favourite in a match will have a minus handicap represented with a (-) symbol and will have to win by more goals than the handicap in order to be a winner. The underdog in the match will have a positive handicap represented with a (+) symbol which will be added to the final score.
- Whole ball and half ball handicaps: The handicap is applied to the final outcome of the match and the team with the most goals after the handicap has been applied will be the winner. If the number of goals for each team are level after the handicap has been applied, it will result in a push with the stake being returned.
- A split ball handicap is where the level of favouritism is between a half ball and a whole ball. The handicap is presented as 0 : 1/4. In this instance, your stake is being split equally between the whole ball and half ball handicaps.
Mythical Matches:
The win/draw/win market in mythical matches are set up on imaginary matches pairing two teams in a round of fixtures, for betting purposes only. The team which scores the most goals in their actual match is deemed the winner. Bets will be settled as a draw if both teams score the same number of goals. Both actual (real) matches need to be completed for bets to stand. Soccer rules apply.
Futsal
All matches are settled on the full time result. Extra time does not count.
Abandoned or postponed matches will be void.
Gaelic Sports
- If advertised venue changes, bets will stand as long as it takes place within the original county. If match switched to opponent's ground, match will be declared void.
- Matches will be settled on the day’s match result, regardless of any post match decisions.
- All bets on postponed matches will stand provided the match is rearranged and played within 48 hours of the original scheduled start time.
- Where a match is postponed and not played within 48 hours of the original scheduled start time, all bets will be void.
- Should a match be abandoned prior to completion, all markets on that match will be void, unless a definitive result for that market has already been determined prior to abandonment.
- Match Betting - All bets will be settled on 60/70 minutes play respectively at the prices advertised. The term 60/70 minutes play refers to the period of play which included time added by the match officials for stoppages, but not scheduled extra time.
- Goalscorer Markets - In the event of a dispute over the award of a goal, settlement will be in accordance with the result given by GAA after the match is finished. Any subsequent changes to the result will be ignored for settlement purposes.
- Own goals do not count for settlement of First/Last Goalscorer bets.
- Bets taken on First Goalscorer will be void if that player does not take part in the game or if he comes on after the first goal is scored.
- Bets on Anytime Goalscorer will be void if the player does not take part in the game. Bets will stand if the player takes part in the game.
- Total Match Points - All bets are settled on the final result at the end of normal time (including any injury time). Extra time does not count.
- Player Points - Bets will be settled on selected player’s total score including goals. Extra time does not count. Bets will be voided if the player does not start the game.
- Footballer and Hurler of the Year markets will be settled on the official GAA/GPA award’s winners.
Golf
Outright Betting
Non-Starter - No bet. Rule 4 may apply. If a player tees off, then that player will count as an entrant. If that player later retires he will be settled as a loser. Play offs will decide win bets. Each Way bets - dead heat rules may apply.
Should an event be affected by unfavourable weather conditions or shortened for any reason the certified end result will statute payment irrespective of the number of rounds concluded.
If a bet is struck and there is no additional play, or additional play does not count for the official result, those bets will be cancelled.
Tournament Match Bets:
A price will be offered for the tie and in the event of a tie, bets on either competitor to win will be lost. Play Offs will count for settlement purposes, should one competitor win the event. If one competitor misses the cut, the other is deemed the winner. If both competitors miss the cut, then the one with the lowest score will be deemed the winner. If a competitor is disqualified, either prior to the conclusion of two rounds or after both competitors have made the cut, the other competitor is deemed the winner. If a competitor is disqualified after making the cut, when his opponent has already missed the cut, the disqualified competitor is deemed the winner.
In the event of bad weather reducing the total number of holes, if 36 (or more) holes have been completed all bets will stand.
Top Nationality:
Non-Player - No Bet. Rule 4 deduction may apply. Play Offs will decide win bets, dead heat rules will apply for win and place bets.
Tournament Group Bets:
Non Player- no bet. Rule 4 may apply. Play offs do apply. Dead heat rules will apply. Bets are settled on the competitor who achieves the highest placing at the end of the tournament.
In the event of the actual 2 ball, 3 ball, or group being different from those advertised by us, bets will stand on the concluding positions of our original pairings.
18 hole 3 ball betting:
If a competitor does not start the round, then the 3 ball will be void. Dead-heat rules will apply. Once all competitors have started the round they are classed as runners.
18 hole 2 ball betting:
A price will be offered for the tie. Once both competitors have started the round they are classed as runners. If a competitor retires during the round his/her opponent will be classed as the winner as long as they complete the round in full.
In a two runner event, if the price for the tie exists and the result is a tie, bets on both competitors are losers. Where no price is exists for the tie and a tie is the result, all bets will be cancelled.
If in a team competition e.g. Ryder Cup, if a match is not finished and the competitors agree to end playing. Bets will be settled on the certified outcome declared by the competitions governing body.
Finishing Position:
Where the official finishing position is tied, for example 3 players sharing 7th place, the finishing position for settlement purposes will be 7th place.
Handball
- Unless otherwise stated all bets will be settled based on the score at the end of regulation time, and excluding overtime if played.
- An un played or postponed match will be treated as a ‘non-runner’ for settling purposes, unless it is played within 48 hours of the original start time. If the venue for a match is changed, all bets placed based on the original venue will be made void and stakes refunded.
- Specifically for any competition that uses a Mercy Rule, in the event of such a Rule being called in a match, all bets will stand on the score at the time.
Horse Racing
These terms and conditions can be amended at any time, at Betway’s sole discretion, and any amendment will take effect immediately.
All information relating to trainers, jockeys, going and form is for display purposes only and Betway accepts no responsibility for the correctness or otherwise of this information, or any changes made to this information from time to time.
The Mane Million Jackpot
1. The Mane Million Jackpot is free and open to all Betway customers.
2. To win the grand prize of R1,000,000, entrants must correctly pick 7 Winners and 1 Place across the last 8 races of the day.
3. Pick the winning horse in each of the last 8 races. Once you have done so, you will be prompted to select one of these horses to 'Place'. If this horse either places or wins in the race in question, in addition to the other 7 horses winning their respective races, then the participant will win the Jackpot or a share of the Jackpot.
4. One entry per customer per race day is permitted.
5. Entries close 5 minutes before the strat of the 1st race.
6. If multiple customers make 8 correct selections for any specific Jackpot day or event, the winnings will be split amongst the winners.
7. A valid Betway account is required to participate in the Jackpot.
8. The Jackpot is only open to persons who are natural persons, 18 years or older, and either South African citizens or permanently reside in South Africa.
9. Betway may require the winners to complete and submit an information disclosure agreement to enable Betway to ensure compliance with these Terms and Conditions. Should the winner be found not to have complied with these Terms and Conditions, he/she will automatically be disqualified and the prize will be forfeited.
10. The prize is not transferable, and no substitution is permitted. The prize will not be handed/awarded to a third party, but only to the verified prize winner.
11. The judges’ decision is final, and no correspondence will be entered into.
12. The winner’s image and/or name may be used for promotional purposes if the winner decides to provide consent in this regard.
13. The Promoters will continuously monitor any irregular behaviour, whether it be in entries and/or Participant’s details. Consequently, any violation or attempt and/or suspicion of violation or irregular behaviour and/or non-compliance with these Terms and Conditions will result in immediate disqualification of the Participant.
14. The Participant acknowledges that he/she has been given an appropriate opportunity to first read these Terms and Conditions and that he/she understands and accepts these Terms and Conditions.
15. Betway reserves the right to change, amend, edit, postpone or cancel the jackpot, prizes, rules, and terms and conditions at any time and without notice.
16. All Participants participate entirely at their own risk. By reading these Terms and Conditions and participating in the Promotion, the Participant gives consent to these risks and hereby indemnifies and holds harmless the Promoters, their directors, employees and agents of any and all liability pertaining to any damage, cost, injuries, and losses of whatever nature sustained as a result of their participation in the Promotion and related events and activities, save where such damage, cost, injuries or losses are sustained as a result of gross negligence or willful misconduct of any of the Promoters.
17. The Promoters, their directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any Reward nor in respect of any warranties or undertakings given by any person other than the Promoters themselves. Should you require any clarification or advice regarding these Terms, please contact Customer Support.
18. Standard participation requirements and terms and conditions apply.
19. All entries from disqualified participants’ mobile numbers will be rejected. In the event of a dispute, customers are encouraged to contact our support staff to achieve a resolution.
Betway Tax Scratch
- This promotion is open to all new and existing Betway customers.
- As per government requirements, a 6% (six percent) Winnings Tax will be deducted off all of a customer’s winnings in respect of Horse Racing.
- Betway may, in our sole discretion, on a case-by-case basis and without any obligation whatsoever, decide to refund a customer a discretionary amount equivalent to the 6% (six percent) Winnings Tax.
- This amount may be represented on a Customer’s betslip as the tax amount being “scratched-out”. Please note that this is purely for ease of visual reference and the customer is to note that the 6% (six percent) Winnings Tax amount will in fact be paid, in accordance with government requirements, as per the existing Winnings Tax process, and the additional marketing complementary payment will, if applicable, be paid to the customer separately.
- Within the Transaction Summary, each line item of the transaction will be reflected in its entirety.
- All Horse Racing bets will automatically qualify for the Tax Scratch promotion, provided the Participant has not been precluded from the Tax Scratch promotion for any other reason deemed appropriate in the sole discretion of Betway.
- A valid Betway account is required to participate in the promotion.
- The promotion is only open to persons who are natural persons, 18 years or older, and either South African citizens or permanently reside in South Africa.
- Betway may require the customers to complete and submit an information disclosure agreement to enable Betway to ensure compliance with these Terms and Conditions. Should the customer be found not to have complied with these Terms and Conditions, he/she will automatically be disqualified.
- The Promoters will continuously monitor any irregular behaviour, whether it be in entries and/or Participant’s details. Consequently, any violation or attempt and/or suspicion of violation or irregular behaviour and/or non-compliance with these Terms and Conditions will result in immediate disqualification of the Participant
- The Participant acknowledges that he/she has been given an appropriate opportunity to first read these Terms and Conditions and that he/she understands and accepts these Terms and Conditions.
- Betway reserves the right to change, amend, edit, postpone or cancel the promotion, prizes, rules, and terms and conditions at any time and without notice.
- All Participants participate entirely at their own risk. By reading these Terms and Conditions and participating in the promotion, the Participant gives consent to these risks and hereby indemnifies and holds harmless the Promoters, their directors, employees and agents of any and all liability pertaining to any damage, cost, injuries, and losses of whatever nature sustained as a result of their participation in the Promotion and related events and activities, save where such damage, cost, injuries or losses are sustained as a result of gross negligence or wilful misconduct of any of the Promoters.
- The Promoters, their directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any Reward nor in respect of any warranties or undertakings given by any person other than the Promoters themselves. Should you require any clarification or advice regarding these Terms, please contact Customer Support
- Standard participation requirements and terms and conditions apply.
- Standard Horse Racing terms and conditions apply
Straight Forecasts
1. Subject to the following rules, we accept Forecast singles, doubles and trebles as part of our normal business.
2. Forecast bets are void when less than three runners take part in the event or you select an unnamed favourite.
3. In the instance of Non-runners the bet will be settled as per the following:
4. Non-Runner in a 2 selection Forecast bet, the bet becomes a Win single at Starting Price (SP) on the one remaining selection.
5. Non-Runner in a 3 or more selection Forecast bet, the bet becomes a Reverse Forecast bet on the two remaining selections. Two Non-runners and the bet becomes a Win single at SP on the one remaining selection.
6. In races where a horse finishes alone and no Forecast dividend is returned then all Forecast bets nominating that horse to finish first will be settled as a Win single at SP on the Winning horse. All other Forecast bets in the race are lost.
7. In the event of two or more horses dead-heating for first or second place then separate dividends will be declared and paid to each qualifying Forecast.
US Horse Racing – All Forecast dividends are provided by the Press Association.
Tricasts
1. Tricast bets, in which selections must finish first, second and third in the correct order in specified races are accepted in single bets only. Stakes for any Tricast double, treble, etc accepted in error will be divided equally to cover each Tricast race in Tricast singles only.
2. Tricasts are only accepted on races for which a computer Tricast dividend is declared. Any Tricasts accepted for races which no Tricast dividend is declared will be settled as computerised straight Forecasts on the selections nominated to finish first and second, with the selection for third place discounted.
3. Any Tricast which contains an unnamed favourite, that selection will be settled as a non-runner.
4. Tricasts will be settled in accordance with the official computerised return.
5. In the instance of Non-runners the bet will be settled as per the following:
6. If one selection is a non-runner then the bet will be settled as a straight Forecast at the computer Forecast dividend.
7. If there are two non-runners then the bet will be settled as an SP single on the remaining selection.
8. In the event of two or more horses dead-heating for first, second or third place then separate dividends will be declared and paid to each qualifying Tricast.
International Racing
1. A “Race Winner” bet where an Early Price (“EP”) is taken will be settled at the Price offered by Betway.
2. Where Starting Price (“SP”) is taken, bets will be settled at Industry SP – as provided by the Press Association (“PA”).
3. In the event of no SP being returned by the PA, bets will be settled at the last Price traded in the Betway system.
4. Forecast and Tricast dividends, where offered, are provided by the PA.
Abandoned/Postponed Races or Meetings
1. Bets will be void if:
- The race is abandoned, for whatever reason
- The race is declared void, for whatever reason.
- Any of the race and/or surface conditions or entries change, for whatever reason.
- The race gets postponed, provided the race and/or surface conditions remain the same.
US Horse Racing – If the surface changes (Turf to All Weather/Dirt) then all bets stand.
Re-Run Races
If a Race is re-run on the same day then bets will stand (subject to the deductions listed in Rule 17 of the Bookmaker Operational Rules made by the Western Cape Gambling and Racing Board (WCGRB)); even if the number of Fences or Race Distance is amended.
Ante Post Betting
1. Ante Post bets are accepted up to day of Final Declaration, on the basis of all in, run or not and entered or not.
2. Selections not taking part in the race/event concerned are losers in all cases were bets are struck prior to the official ‘Final Declaration’ stage.
3. Ante Post bets are those placed at our quoted prices on horses and prior to the race becoming classed as ‘Day of Event’ (‘Day of Event’ is a term used to describe the time at which overnight declarations are made).
4. All bets placed after the overnight declaration stage are settled in accordance with our Early Prices/Day of Race Rules (ie Money back if Non Runner, but subject to Rule 17 deductions).
5. If, during the course of any Ante Post Entry/Forfeit or Declaration stage, odds are incorrectly left up on the website, any bets taken at these odds will be void.
6. In line with the principles laid down by the Bookmaker Operational Rules, Ante Post bets will be void under the following circumstances, otherwise, bets stand.
6.1. If a horse race is abandoned and rescheduled to run at another racecourse or run on a different surface then Ante Post bets will be void.
6.2. If a horse race is rescheduled to run at the same racecourse on the same surface then all Ante Post bets will stand. However if the race reopens or reverts back to a previous forfeit/declaration stage then we will allow any Ante Post bets to be cancelled by mutual consent.
6.3. If a horse is balloted out or eliminated bets will be void.
6.4. When the same selection is backed to win two or more races/events where at least one of those events is an Ante Post bet, special odds are applicable. If none are displayed then the first selection in the betslip will stand and other(s) will be void.
Others on request
If a horse is not displayed in our list please contact Betway Customer Support to ask for your selection to be quoted. Other horses may be added to Ante Post lists as the Runners (before Final Declaration Stages) are not definitive.
Dead-Heats
When a Dead-Heat occurs winners are paid on a “split-stakes” basis. (e.g. if 2 horses dead-heat then half the stake is paid as a winner.) The standard Dead-Heat rules will apply as per Rule 20 of the WCGRB Bookmaker Operational Rules
Each Way Betting
1. In an each-way bet, half of the stake goes on the selection to win, and half on the selection to be placed.
2. The place portion of the bet will be paid at a fraction of the win price.
3. In all races the number of runners shall be the number of runners coming under starters orders.
4. Each-way accumulator bets are settled win-to-win, place-to-place.
5. In any race reduced to fewer than 5 starters, each-way bets will be taken as ‘all-to-win’ given that there are no places available.
6. In accumulative wagers, the bet reverts to normal place odds according to the number of runners in each race.
7. Place bets are not accepted unless at least an equal amount is invested to win.
8. Where there is excess place money over win money in each-way bets, then that part of the bet will be void, win or lose.
Place terms for 'Each Way' betting
Win Only |
All Races |
2-4 runners |
1/4 odds 1,2 |
All Races |
5-7 runners |
1/5 odds 1,2,3 |
All Races |
8-11 runners |
1/5 odds 1,2,3 |
Non-handicaps |
12 or more runners |
1/4 odds 1,2,3 |
handicaps |
12-15 runners |
1/4 odds 1,2,3,4 |
handicaps |
16 or more runners |
10. Betway reserves the right to bet Win Only on certain Races at its discretion.
Extra Place Races
1. When Extra Places are offered, they will be subject to the following minimum runner terms for the Places to be paid.
2. If non-runners lead to the number of horses taking part falling below the minimum required, then standard Place Terms will apply.
- 4 Places: minimum 12 Runners
- 5 Places: minimum 16 Runners
- 6 Places: minimum 24 Runners
1. Each day we will offer Early Prices on selected horse races.
2. Early Prices are subject to WCGRB Rule 17 deductions. Should a horse be withdrawn not under orders in an Early Price race, stakes on that selection will be returned. Bets on other runners in the race will be subject to a Rule 17 deduction, based on the last Early Price available at the time the horse is withdrawn (see Rule 17).
First Past the Post (FPP)
All bets placed on UK and Irish horse racing will be settled based on First Past the Post (FPP) AND the official result.
1. First Past the Post: The immediate result after the race has been completed (Exceptions apply, please see relevant section below).
2. Official Result: Announced at the "weigh-in" on the day, after any Steward's Enquiries and/or objections have been considered. If any changes are made to the result after the official result has been announced, there will be no change to the settlement of bets.
FPP Exceptions
1. This offer applies to winning single and multiple bets and the win part of Each-Way bets only.
2.Only bets on UK & Irish Horse Racing are eligible - Bets placed on non-UK/Irish Horse Racing meetings are settled on the result declared officially by the racecourse judge and confirmed by the ‘Weighed-In’ announcement. If any changes are made to the result after the official result has been announced, there will be no change to the settlement of bets.
3. FFP does not apply to any horse racing market other than race winner
4. FPP does not apply to a selection carrying the wrong weight or the jockey failing to weigh-in
5. FPP does not apply to a selection taking the wrong course
6. FPP does not apply to Ante Post bets
7. FPP does not apply to Forecasts or Tricasts
8. FPP does not apply to Void race
9. FPP does not apply to a selection given as the winner in error by the judge
10. FPP does not apply to a bet placed on a two-runner race
Super Boost Multi Terms and Conditions
- Only Applicable to South African Horse Racing
- The event will be closed on the carded time of the first leg. Any bets placed after the commencement of 1 leg will be subject to our late bet ruling in a void.
- Should one of the selected horses be a non-runner, the multi will be subject to a void unless the result is known.
- Rule 4 may apply should a horse be scratched in one of those selected races.
Match Bets
1. Settlement of bets are based on the Official Result.
2. If one selection does not run, bets will be void.
3. Dead heat rules apply.
4. One of the two selections in any matchbet must complete the course for the bets to stand; otherwise bets are void.
Refusal of Bets
1. We reserve the right to refuse any Horse Racing bet that is submitted to us, without giving a reason.
Reserves
1. Some races contain reserves, who may or may not be priced in our Early Prices.
2. Where no price is quoted for a reserve then that reserve does not count for settlement purposes.
3. Where a price is quoted for 1 or more reserves then the finishing position of these reserve(s) will count for settlement purposes.
4. The price of any Reserves which run, will be offset against any Rule 17 deduction applicable from the non-runner(s).
Rule 17 of WCGRB Bookmaker Operational Rules
1. Price at time of withdrawal* and amount deducted in the £ (or equivalent) from winnings:
*Time of Withdrawal = Time when Betway withdraws the Non Runner in the Betway Betting Market (not the time when Horse is withdrawn by Trainer
_Rule 17 deductions table_
Non-Runner Price When Withdrawn |
Amount Deducted From Winnings |
1/9 or shorter |
90% |
2/11 to 2/17 |
85% |
1/4 to 1/5 |
80% |
3/10 to 2/7 |
75% |
2/5 to 1/3 |
70% |
8/15 to 4/9 |
65% |
8/13 to 4/7 |
60% |
4/5 to 4/6 |
55% |
20/21 to 5/6 |
50% |
Evs to 6/5 |
45% |
5/4 to 6/4 |
40% |
13/8 to 7/4 |
35% |
15/8 to 9/4 |
30% |
5/2 to 3/1 |
25% |
10/3 to 4/1 |
20% |
9/2 to 11/2 |
15% |
6/1 to 9/1 |
10% |
10/1 to 14/1 |
5% |
Over 14/1 |
No deduction |
Show Prices / a.k.a Board Prices
Betway reserve the right to change prices from those displayed emanating from Racecourse Show Prices.
SP Betting
Betway will return the Industry SP on all bets struck at “SP” or on the “Favourite”.
Walkovers/Void Races
All bets on races declared a walkover or declared 'void' will be void, win or lose.
Withdrawals/Non Runners
1. If a horse comes under Starter's Orders but refuses to race, the bet will be a loser. This includes situations where a horse remains in the standing stalls or is left (or loses many lengths) at the Start.
2. In all horse races where a runner is withdrawn, or adjudged not to have started - and therefore been declared a Non-Runner by the starter - stakes on that selection will be refunded (exception with Ante Post bets).
3. Bets on the remaining runners in that race, taken at Early Prices or at Show Prices prior to withdrawal, will be subject to a deduction. This is based on WCGRB Rule 17 (see above) and is dependent on the Non-Runner's price at the time it was withdrawn.
Winning Distances
1. A prediction on the total winning margins (distance between first and second places horses) of each race at a particular meeting
2. For Races won by less than a length, the following is awarded:
- Nose - 0.05 lengths
- Short head - 0.1 lengths
- Head - 0.2 lengths
- Neck - 0.3 lengths
- 1/2 length - 0.5 lengths
- 3/4 length - 0.75 length
3. The maximum winning distance for a National Hunt race is 30 lengths
4. In the event of a walkover, the distance will be 12 lengths for a National Hunt race
5. The maximum winning distance for a Flat race is 12 lengths
6. In the event of a walkover, the distance will be 5 lengths for a flat race
Horse Racing Specials
1. How Many Winning Favourites: Select the amount of winning SP favourites across one race meeting. Joint or Co favourites will be paid as the lowest race card number.
2. Jockeys To Ride A Double: If your selected jockey wins 2 races or more the bet is a winner. Any non-runner will count as a loser. Spare Rides do not count.
3. Which Jockey Will Ride The Most Winners: Select and identify a jockey to ride more winners than another jockey, who must also be identified. A draw means both jockeys rode the same number of winners, both jockeys riding 0 winners is a draw. Any non-runner will count as a loser. Spare rides do not count.
4. Jockeys To Ride A Treble: If your selected jockey wins 3 races or more the bet is a winner. Any non-runner will count as a loser. Spare Rides do not count.
5. Enhanced Win Treble:An Enhanced Win Treble is 1 bet made up of 3 selections at enhanced odds, all selections must win. If one of the selections is a non-runner, all bets will be made void, unless the betslip result has already been determined.
6. Enhanced Place Treble: An Enhanced Place Treble is 1 bet made up of 3 selections at enhanced odds, all selections must place. If one of the selections is a non-runner, all bets will be made void, unless the betslip result has already been determined.
7. Enhanced Place Double: An Enhanced Place Double is 1 bet made up of 2 selections at enhanced odds, all selections must place. If one of the selections is a non-runner, all bets will be made void, unless the betslip result has already been determined.
8. Enhanced Win Double: An Enhanced Win Double is 1 bet made up of 2 selections at enhanced odds, all selections must win. If one of the selections is a non-runner, all bets will be made void, unless the betslip result has already been determined.
9. Trainers To Train A Double: If your selected trainer wins 2 races or more the bet is a winner. Any non-runner will count as a loser.
10. Trainers To Train A Treble: If your selected trainer wins 3 races or more the bet is a winner. Any non-runner will count as a loser.
11. All SP Favourites To Place Accumulator: All starting price favourites must place with standard race terms applying, Joint or Co favourites will be paid as the lowest race card number.
12. Additional Each Way/Extra Place Race: If the each way terms in the main race book change due to non-runners, Each Way terms in the Additional Each Way book will change in line. E.g; if a race goes from 4 places to 3 places, the Additional Each Way market will change from 5 places to 4 places etc.
Horse Racing Boosts and Enhanced Win/Place Prices
Non Runners
Single selection Boosts: A Rule 17 deduction (see table above) may be applied to Boost Singles or Enhanced Win/Places in the event of other horses in the Race becoming non-runners.
Multiple selection Boosts: If any Horse quoted in a Boost or Enhanced Win/Place market with multiple runners (e.g. Double Boost) is a Non Runner, then the whole bet is void.
Ante Post
Ante Post Horse Racing Boosts will be settled in accordance with Racing Rules. Where selections do not run, bets will be classified as losers – unless otherwise specified elsewhere in the Terms and Conditions
Consolations
1. For all Lucky Bets, your win single is settled at "double odds" if only one winner is selected. This applies to the Win portion only if it was an Each-Way bet.
2. Free Bets do not count for Bonuses or Consolations. Real Money or bonus bets only.
3. Eligible bets will be settled based on the prices taken. We aim to credit the extra amount within an hour of a bet being settled, but please allow up to 24 hours.
Insurebet (Horse Racing)
Insurebet insures a customer’s bet if their horse is beaten. You will receive your money back as cash if your horse finishes second or third. If you choose either option, you will receive a slightly reduced price.
Non-runners can lead to a Rule 17 deduction.
Faller Insurance
If the selected horse falls, unseats or is brought down during the race the stake will be refunded.
If the selected horse pulls up, slips up, is carried out, hits the rails, or refuses to race the stake will not be refunded.
Non-runners can lead to a Rule 17 deduction
Ice Hockey
General Rules:
1. Unless otherwise stated all bets will be settled based on the score at the end of regulation time and excluding overtime or shootout if played.
2. Period betting - The relevant period must be completed for bets to have action. The 3rd period excludes overtime or shootout if played.
3. 60 minutes, i.e. Team Totals, OVER/UNDER - For bets to have action all relevant games must complete full 60 minutes of play, unless the specific market outcome is already determined.
4. Highest scoring period pre-game - Excludes overtime, dead-heat rules apply. If all 3 period totals are the same this will result in a push and stakes returned.
5. Game Totals, ODD or EVEN - If there are no score all bets will result in a push and stakes returned.
6. Team Totals, ODD or EVEN - If your team doesn't score bets will result in a push and stakes returned.
7. For Player match up bets, all the quoted players must participate at some stage of the game for bets to stand.
8. If the conclusion of a 2 runner event is a tie, draw or exactly the number of quoted points and no price is offered for this conclusion, then the result is a "push". When this happens, the settlement of single bets is to return stakes and for multiple bets the selection is treated as a non-runner and the bet will be settled on the outstanding selections.
9. For Type of First 2 Minute Penalty market, Other includes: all other penalties not mentioned, including if the First Penalty is a Double Minor (2 Minutes) and including No Penalty in Match. Dead heat rules apply in the event of two different types of penalties being dealt out simultaneously as the first penalty of the match.
10. Penalty Minutes - In the event of both teams being dealt the 1st penalty of the match simultaneously, bets on which "Team To Receive First Penalty In The Match" will be made void.
11. Anytime Goalscorer - Players taking no part in the match will be void. This bet involves predicting whether a particular player or specific team will score a goal at any time during a match. Bets will stand until the final whistle and not include any Extra Time played. If for any reason a match is abandoned before the final whistle, bets will be cancelled irrespective of whether the chosen player has scored or not. Own goals do not count. For Anytime Goalscorer bets, any player taking part in the match will be deemed a runner.
12. First/Last/Next Goalscorer - Players taking no part in the match will be void. Every effort is made to quote all players for a team, however, if the first/last/next goal is scored by a player not quoted in the original list, that player will still count as the winner. For First/Last/Next Goalscorer bets, any player taking part in the match will be deemed a runner whether on the ice at the time of the goal or not.
13. Grand salami - The grand salami quotes an estimated number of goals to be scored in a specified number of that day's games. Lines are offered for the actual score to be over or under this quote. Push rules apply. For bets to have action all relevant games must complete full 60 minutes of play otherwise bets will be void.
14. "2 Way" market includes overtime/shootout.
Mythical Matches:
The Win/Draw/Win market in Mythical Matches are set up on imaginary matches pairing two teams in a round of fixtures, for betting purposes only. The team which scores the most goals in their actual match is deemed the winner. Bets will be settled as a draw if both teams score the same number of goals. Both actual (real) matches need to be completed for bets to stand. Ice Hockey rules apply. Read more about our Mythical Matches in the help section.
Live Betting - Ice Hockey
1. Unless otherwise stated all bets will be settled based on the score at the end of regulation time (60 minutes of play).
2. Highest scoring period in-play - Excludes overtime, if 2 or more periods have the same score 'Tie' will be settled as the winner.
3. Next goal scored - Excludes overtime/shootout (regulation time only)
North American Ice Hockey
1. North American Ice Hockey refers to the following leagues from the USA and Canada: NHL, AHL, OHL, WHL, QMJHL, NCAAH. 2. All games must start on the scheduled date (local stadium time) for bets to stand have action. If a match venue is changed, bets already placed will stand providing the home team is still designated as such. If the home and away teams for a listed match play the fixture at the away team venue then bets will stand providing the home team is still officially designated as such, otherwise bets will be void. 3. There must be 5 minutes or less of scheduled game time left for bets to stand, unless the specific market outcome is already determined.
North American Ice Hockey - All markets pre-game:
1. Unless otherwise stated all bets will be settled based on the score at the end of regulation time (60 minutes of play).
2. In the event of a game being decided by a penalty shootout then one goal will be added to the winning team's score and the game total.
3. Markets stating "OT and SO incl" means overtime and penalty shootout are included and in the event of a game being decided by a penalty shootout then one goal will be added to the winning team's score and the game total.
North American Ice Hockey - Player Match-Ups/Performances/Scorecasts/Anytime Goalscorer:
1. Relevant players must be dressed and see ice-time for bets to stand
2. Bets will be settled based on the score at the end of regulation time (60 minutes of play).
3. Player Points Match-Ups - Player points accrued in a game are the combined sum of goals plus assists.
North American Ice Hockey - Live betting (inplay):
1. Unless otherwise stated all bets will be settled based on the score at the end of regulation time (60 minutes of play).
1. NHL Regular Season Points/Wins/Match-Ups/ - Team must complete at least 80 regular season games for bets to stand unless the specific market outcome is already determined.
2. Division Winner - Team that wins division at the end of the regular season.
3. Conference Winner - The team that progresses to the Stanley Cup Final will be deemed the winner.
4. Stanley Cup Winner - Team that wins the Stanley Cup playoffs.
5. Outright/Conference/Divisional Betting - All bets stand regardless of team relocation, team name change or season length.
6. Series Betting - Bets are void if the statutory number of games (according to the respective governing organisations) are not completed or are changed.
7. NHL Top Regular Season Points Scorer (Goals + Assists) - Only goals and assists scored in the regular season, within the quoted league are counted for this market, irrespective of the team (within that league) for which they are scored. The team quoted alongside the player is for reference only. Market will be settled as per www.nhl.com official stats. All-in, play or not. Dead-heat rules apply.
8. NHL Awards - All NHL awards settled as per official results from www.nhl.com
9. For settlement purposes the following websites will be used:
NHL - www.nhl.com
AHL - www.theahl.com
OHL - www.ontariohockeyleague.com
WHL - www.whl.ca
QMJHL - www.theqmjhl.ca
NCAAH - www.ncaa.com/sports/icehockey-men/d1
Motor Racing
General Motor Racing Rules:
Outright Team/Driver Championship Betting: Any bets placed on any participants who do not end up competing for some reason will be losing bets. Bets will be determined by the amount of points accumulated directly following the podium presentation of the final race of the season and will not be affected by subsequent enquiries.
Individual Race/Meeting Betting: All in compete or not. In the event of a disqualification, the podium presentation will count as the 'weigh-in' and establish the settlement of bets. The start of any motor race is defined as the indicator to commence the warm up lap. Any driver on the grid at this time and failing to be classified as finished under the certified body rules will be classed as a runner and a non-finisher.
Match Bets: Bets are settled on the driver who finishes in the best position. Both drivers need not complete the race. If neither driver finishes, the one who has finished most laps will be the winner. Should both drivers withdraw having finished the same number of laps then all bets will be cancelled.
Qualifying Match Bets: Bets are settled on the driver who sets the quickest time in the qualifying round. Any time penalties or grid demotions given would not affect this result. If a driver takes no part in the qualifying round, bets on that match bet would be cancelled. If a driver competes, but fails to set a time then he is classed to be a runner and bets will stand.
To Qualify In Pole Position: All in compete or not. Bets settled on the driver who is announced as qualifying on pole directly following the end of the qualifying round. Any subsequent demotion or disqualification would not affect the result.
Fastest Lap: Bets settled on the driver who is formally confirmed to have concluded the fastest lap of the race.
Podium/Points Finish: Bets settled on the drivers who finish the race in the podium/points positions, with the podium presentation counting as the 'weigh in'. Subsequent enquiries will not affect the result for settlement purposes.
All bets will be settled on the official result.
Formula 1
All results for Formula One bets are governed by the FIA's certified classification at the time of the podium presentation.
To Be Classified: In Grand Prix betting, FIA regulations is the criteria used to decide whether a driver is classified or not classified.
Constuctors championship: Team with the highest classification at the end of the race
The certified classification will be available in most daily newspapers the following morning or otherwise can be found on the web site www.fia.com.
First Driver to Retire - Driver must start 1st formation lap. Bet settlement will be determined by which lap number a car retires on. Should more than one car retire on the same lap then dead-heat rules apply. Drivers classed as DNS (Did Not Start) in official results will be voided.
Will There Be a Safety Car?
Virtual Safety Car periods do not count. Should the race start under the Safety Car, then all bets concerning the Safety Car market will be settled as Yes. If the race finishes under Safety Car conditions but the safety car has not had time to get to the front of the leading car this market will be settled as Yes.
Motorbike Racing:
Riders in place for the start of the warm up lap for race 1 are classed as runners for race.
Any riders withdrawing from race 2 after race 1 will be classed losers for settlement of race 2.
Netball
- All bets exclude overtime, if played, unless otherwise stated.
- If a match venue is changed, bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed, then bets placed based on the original listing will be void.
- A game must be completed in full for bets to stand, unless settlement of bets is already determined.
Olympics
General Rules
- If an event is cancelled, all bets are void.
- If a competitor or team does not start a race or tournament then bets placed on that competitor or team are considered to be losing bets. Stakes will not be refunded on selections in this case.
Final medal placings
- The final medal table declared by the governing body at the end of the event will be used to settle bets on how many medals a competitor or country may win. Any subsequent changes to the medal table will not be taken into consideration.
Head to Head betting
- Where both competitors reach the final, settlement will be based on their finishing positions in the final.
- If both competitors are eliminated in the same round of a competition before the final, bets will be made void.
- Where competitors are eliminated in different rounds of a competition, the competitor progressing furthest will be the winner for settlement purposes. For example, where one competitor is eliminated in a heat, and the other competitor is eliminated in the semi-final, the competitor reaching the semi-final will be deemed the winner.
Postponed Events
- If any event/match is postponed, bets will stand providing the event is rescheduled to take place before the closing ceremony. This rule supersedes any of the individual sports’ postponement rules.
Results
- All races/events will be settled according to the medal ceremony. Any subsequent disqualifications will not count for settlement purposes. Should the result of an event be amended following an enquiry, competitors awarded Gold, Silver and Bronze at the original medal ceremony will be deemed 1st, 2nd and 3rd respectively for settlement purposes.
- In the event of more than one medal being awarded for the same position, for example there is potential for 2 bronze medals in boxing, dead heat rules apply.
Pesapallo (Finnish Baseball)
All bets on Pesapallo are decided on the basis of the result after the first two rounds/periods (8 innings)
The two-way market is decided after the prolongation periods (e.g. Supervuoropari)
Politics
Party Leader Markets
- Unless otherwise specified, these will be settled on the next permanent leader of the party as determined by party selection rules; temporary or caretaker leaders will not count.
Next Minister/Politician to resign/be sacked
- Dead Heat rules will apply if multiple people resign on the same day, regardless of the time of announcement.
UK General Elections
- For all relevant markets, total seats, majority, etc, the Speaker does not count.
Rugby League/Union
Where odds for an outright tournament win, as well as 80 minutes play are displayed in Cup Finals etc. unless to lift cup or competition’ or a qualifying price has been laid, or requested, all bets are settled on 80 minutes play.
80 minutes play will include any additional injury or stoppage time, but not extra time. In the event of a match being abandoned before the final whistle, only bets that can be settled at the time of abandonment will stand. All other bets will be cancelled.
Winning margin betting is from scratch.
Bets will be accepted up to the actual kick off time. If a bet is inadvertently accepted which includes a match after its kick off time, the match will be treated as a non-runner. In ‘first try scorer bets, penalty tries do not count. Every effort is made to quote all players for a team, however, if the first/last try is scored by a player not quoted in the original list, that player will still count as the winner.
Divisional and Title Betting:
The finishing position of teams at the end of the scheduled season will decide places, this includes point’s deductions the league may apply before the end of the season. End of season play-offs and penalties incurred by clubs after the end of the season will not count.
Snooker and Pool
Outright betting:
Any bets placed on any participants who do not end up competing for some reason will be losing bets.
Match betting: In the event of the match being awarded to a player before the full amount of frames/racks has been played, match bets will stand on the official winner, provided at least one frame/rack has been played. If one frame/rack has not finished, all match bets will be cancelled.
Frame and Rack Betting:
The full amount of frames/racks necessary to win the match must be achieved. In matches, where, for any reason whatsoever, the match is awarded to a player before this is achieved, then all frame/rack betting and handicap betting on that match will be cancelled, unless further play could not affect the result.
Highest Break Score:
In the event of a match being awarded to a player before the full amount of frames required to win has been played, then highest break specials will be made void, unless further play could not affect the result.
TV Shows
- Evictions: Eviction bets will stand regardless of a change in procedure by the television company, unless otherwise stated, and providing a clear winner is announced. If more than one contestant is evicted/eliminated and the order of eviction is clear, a single winner will be settled, otherwise Dead Heat rules will apply. Bets will stand on all candidates in an eviction market regardless of whether they are subsequently made ‘immune’ by the TV show.
- General: Any contestant to leave a show of their own accord will be deemed a loser in all relevant markets.
Weather
- Snow at Christmas: Settlement is based upon data from the Met Office. For snow to have been recorded, a single snowflake must have fallen during 25th December at the airport of the relevant city. Any existing snow from previous days will not count towards settlement.
Table Tennis
General Rules
- Where applicable, the podium presentation will determine the settlement of bets, irrespective of any subsequent disqualifications and/or appeals.
- In the event of any of the named players in a match changing before the match starts then all bets are void.
- In the event of a match starting but not being completed, all bets will be void, unless the specific market outcome is already determined, or unless there is no conceivable way the game and/or match could be played to its natural conclusion without unconditionally determining the result of a specific market.
- In-Play Game Markets - The specified game must be completed for bets to stand, unless the specific market outcome is already determined.
- In-Play ‘Race to’ Markets - Bets are settled based on the first player to reach the nominated number of points in the relevant game. In the event of neither player reaching the number of points required (because of abandonment) then bets on that market will be void. If the relevant game is not played then all race markets for that game will be void.
- Total Points Markets are based on the statutory number of games being played. In the event of the statutory number of games being changed or differing from those offered for betting purposes then all bets are void.
- In-Play Handicap Betting - Markets are based on the statutory number of games being played. In the event of the statutory number of games being changed or differing from those offered for betting purposes then all bets are void.
- Settlement of Wagers - Statistics provided by the official score provider or the official website of the relevant competition or fixture will be used to settle wagers. Where statistics from an official score provider or official website are not available or there is significant evidence that the official score provider or official website is incorrect, we will use independent evidence to support bet settlement.
- In the absence of consistent, independent evidence or in the presence of significant conflicting evidence, bets will be settled based on our own statistics.
Tennis
- Match Betting: If a match is started, but not completed, then all bets will be void, unless the player is disqualified, in which case the player progressing to the next round will be deemed the winner.
- Any change to the schedule and/or day of the match, all bets stand.
- Any Change of venue or change of surface, or if a match is moved from outdoor to indoor (or vice versa), all bet stand.
- Set Betting/Set Score: If the set is not completed, then bets on that set will be void.
- Number of Sets in a Match: If the match is not completed, bets will be void.
- Total Games: If the match is not completed, bets will be void.
- Total Games Odd/Even: If the match is not completed, bets will be void. For settlement purposes, 0 (zero) counts as even.
- Total Games/Handicap Games: At the end of the match all of the games each individual player has won are totalled and the handicap applied to determine the handicap winner. If the Handicap/Total Game value offered is a round number and the final result is this exact number, bets will be settled as a push.
- Game Betting/Game Score: If the game is not completed, then bets on that game will be void.
- Set Correct Score: If the match is not completed, all bet will be void
- Outright Betting, Quarter Betting, Half Betting: Players withdrawing/not taking part, all bet will stand.
- If a Tournament is not completed, all Outright bets will be void.
- Name the Finalists/To Reach the Final: A player withdrawing before the start of the tournament, bet will be void.
- To Win a Set/Not To Win a Set: If the match is not completed, bets will be void, unless an outcome has already been determined.
- Most Aces: If the match is not completed, bets will be void.
- Tournament Fastest Serve: Player must serve at least 1 ball in the tournament for bet to stand.
- Match tie-break is counted as one game.
- If a match is decided by a Match tie-break then the Match tie-break will be considered to be the 3rd set.
- Tie-Break In First Set : If the first set is not completed, bets on this outcome will be void.
- Most Double Faults: If match is not completed or in case of tie, bets are void. Bets settled from official tournament statistics.
- Total Aces/Double Faults: If match is not completed, bets are void, unless settlement of the bet has already been determined.
- To Lose 1st Set and Win Match: If match is not completed, bets are void.
- First Ace/First Double Fault: If no player has made an ace or double fault, bets on this outcome be void.
- 1st Service Break: If service break does not take place, bets on this outcome are void.
- Set Handicap Betting: If the match is not completed, bets on this outcome are void.
- 1st Set – Players 1st Service Game: Market offered for named player to hold or break on their 1st Service Game of the match. The 1st Service Game must be completed for bets to stand.
- Match Specials: Named outcomes subject to normal ‘tennis rules’, unless settlement of the bet has already been determined. In cases of double market results, such as Player A to win the match 2-0 and serve most aces, in cases of any tie where bets are deemed a push, the Match Special will be made void.
Trotting
- All bets on trotting will be settled from results as per the official governing body.
- Official results are provided at www.atg.se (Swedish Trotting), at www.rikstoto.no (Norwegian Trotting), at www.hippos.fi (Finnish Trotting).
Dead-Heats
- When a Dead-Heat occurs, winners are paid on a “split-stakes” basis. (e.g. if 2 horses dead-heat then half the stake is paid as a winner)
Rule 4s
- For Race Winner betting, in the event of a non-runner(s), the odds on the remaining horses are subject to a Rule 4 deduction based on the last price available at the time the horse is withdrawn (see Rule 4 deduction table within ‘Horse Racing’)
Trotting H2Hs
- The horse with the best finishing position based on the official result will be deemed the winner.
- Stakes will be refunded if one or both of the horses in a head-to-head are non-runners, if the race is abandoned or if both horses fail to complete the course/fail to record an official time.
UFC/Martial Arts
- The result as declared at the end of a fight by the official announcer will be used for settlement purposes. Any subsequent alterations to that result will not be taken into account. If the official announcer does not declare a result at the end of a fight, the market will be settled on the result displayed on the applicable organisation's official site.
- If a fight results in a draw, the Fight Result will be deemed void and all stakes returned.
- If a bout does not take place within 48 hours of the given date and time, it will be deemed void and all stakes will be returned. Fights deemed to be "No Contest" or "No Decision" will have all markets settled as void.
Future Fights
- The one exception to the 48 hour rule above, is fights set up under the Future Fights sub-type. These fights have been set up before the exact date is known and will be reclassified under the correct event and date, once an official announcement has been made. These fights will only be voided if either fighter is scheduled to fight another opponent instead. Once a fight has been reclassified, it is then subject to the 48 hour rule as normal.
Change to scheduled number of rounds
- All outright bets on the match will stand. However round by round bets will be void.
Round Betting
- Betting on the round in which the fight result will be determined.
- If a fight is stopped before the full number of rounds have been completed, or if a boxer is disqualified and a points decision is awarded, bets will be settled on the round in which the fight was stopped.
Total Rounds
- If a fight is stopped before the full number of rounds have been completed, or if a boxer is disqualified and a points decision is awarded, bets will be settled on the round in which the fight was stopped.
- For settlement purposes where a half round is stated, then 2 minute 30 seconds of the respective round will define the ‘half’ to determine under or over. Should the round end exactly on this time then affected bets will be made void.
Failure to come out for a round
- If a fighter fails to come out for the next round, bets will be settled on his opponent having won the bout in the previous round.
“Win By Finish”
- KO, TKO, DQ or Submission counts as a finish
UFC Card Specials
- Only the main card and undercard fights will count. Early preliminaries will not be included. Bets will stand on the number of bouts scheduled to be on the full card, which includes all main card and undercard fights.
- Bets will stand so long as the exact number of bouts quoted in the market description take place. If any fighter withdraws, and is replaced, bets will stand. If a bout is cancelled without a replacement, changing the number of bouts taking place, then all bets will be void.
- Dead Heat rules will apply to the Fight of The Night, Submission of The Night and Knockout of The Night markets should two or more fights or fighters be awarded the honours.
Volleyball
- Teams paired together in a match are each priced to win.
- In the event of any of the named teams in a match changing before the match starts then all bets are void.
- In the event of a match starting but not being completed, all bets will be void.
- For competitions where two legged ties have a Golden Set to decide which team progresses (in the event of the tie being all square in matches won), then for settlement purposes the Golden Set does not count.
- To Qualify will be settled on the team progressing to the next round of the specified competition, and includes theoutcome of a Golden Set if played.
Water Polo
- All Bets will be settled according to the official result as declared by the Water Polo governing body.
- Unless otherwise stated by Betway, all match bets will be settled on the result at the end of regular time.
- If a match is abandoned before the completion of regular time is played, all bets on that match are void, except for those markets which have been unconditionally determined.
- If a match is postponed and rescheduled to take place within 24 hours of the original start time, bets on the match will stand.
- If the match is no longer playing at the venue advertised, your bet will still stand. Unless the venue has been changed to the opponent’s ground, in which case bets will be void. (In the case of international matches, if the venue remains in the same country bets will stand)
Winter Sports
- ‘Winter Sports’ encompasses: Alpine Skiing, Biathlon, Bobsleigh, Cross-Country Skiing, Freestyle Skiing, Luge, Nordic Combined, Skating, Skeleton, Ski Jumping, and Snowboarding.
- Outright betting: Any bets placed on any participants who do not end up competing for any reason will be losing bets. For outright markets, dead heat rules apply.
- Should an event be postponed, bets will stand only if the event takes place at the same venue within a seven day period, otherwise bets will be made void.
- However, in the case of World Championship and Olympics, bets will stand on that particular discipline irrespective of whether the time and date of the event are rescheduled. If the event is abandoned and does not take place, bets will be void.
- If the conditions of a specific event are changed from those originally listed by the official governing body then bets will be void, unless settlement of the bet is already determined.
- Altered official distance - for Cross-Country and Biathlon, bets will be void if the official listed distance is changed, but will stand if the actual course distance is changed.
- Fewer rounds or order of events - with the exception of Ski Jumping events, where results will stand for all markets providing one round is completed in full (including if the event/round is subject to a re-start, but excluding Winning Margin - see below rule).
- Specifically for In-Play Ski Jumping - if an event is abandoned during the 2nd round, meaning that 1st round results become the official event result, then any bets placed after the completion of the 1st round will be void.
- Bets are settled on the official results/rankings of the International Ski Federation (FIS), the International Skating Union (ISU), the International Biathlon Union (IBU), the Official Olympic Committee or any official body deemed to have such authority for competitions. However, in the event of a disqualification, the podium presentation will count as the ‘weigh-in’ and determine the settlement of bets.
- Settlement of Wagers - Statistics provided by the official score provider or the official website of the relevant competition or fixture will be used to settle wagers. Where statistics from an official score provider or official website are not available or there is significant evidence that the official score provider or official website is incorrect, we will use independent evidence to support bet settlement. In the absence of consistent, independent evidence or in the presence of significant conflicting evidence, bets will be settled based on our own statistics.
- If a meeting has two identical races taking place on separate days and the first race is cancelled, then bets struck on the first event will be settled on the results of the second race.
- Specifically for Nordic Combined betting, if the results of the provisional competition round are used for the start of the cross country race, all event bets are void.
- In head-to-head betting, both competitors must start or bets will be made void. Should a competitor start and withdraw, bets struck on this competitor will be deemed losers.
- 11. At least one of the competitors must finish the whole race/tournament for bets to stand.
- 12. Total Medals/Points - Competitor(s) must complete required minimum number of events for action.
- 13. Round / Jump / Run 1 Markets In-Play - If an event is abandoned prior to the completion of Round 1 then bets will be void, unless settlement of the bet is already determined.
- If an event re-starts during the 1st Round / Jump / Run, all bets placed on markets offered In-Play prior to the re-start will be void, unless settlement of the bet is already determined.
- Winning Margin - Bets will be settled on the winning intervals/ranges listed by the event's official governing body. If the conditions of a specific event are changed from those originally listed by the official governing body then bets will be void, e.g. shorter course distances / fewer rounds or jumps / order of events.
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- It is your responsibility to check that the Bet instructions you submit are correct before confirming the Bet. Betway reserves the right to refuse placement of any Bet for any reason.
- All Jackpot games are owned and operated by Betway. By using any Jackpot game, you agree to be bound by the terms and conditions below which constitute a binding contract between you and Betway. In the event of a conflict between these terms and the General Terms and Conditions these terms and conditions shall control as they apply to your use of such Jackpot game.
- Betway may, in its sole and absolute discretion, decide to suspend betting on a game at any time. Betway also reserves the right to void a game in its entirety or any Leg(s) or Bet(s): to correct any obvious errors; to maintain integrity and fairness in the Jackpot games; if there has been a change to the format or events within a game; or if it believes any Bet has been placed in contravention of these Terms of Play or of the rules of a sports governing body or other relevant professional body.
- Players may choose to place one or more Bets, each consisting of a minimum of at least one selection in each Leg (e.g. Arsenal to beat Aston Villa by ‘Other Home Win’ (i.e. a home win by a score not otherwise listed on the coupon), Liverpool to beat Newcastle 3-2, and Chelsea and Everton to draw 1-1). Each Bet is identified with a unique reference number when the Bet is accepted.
- In the event of any uncertainty about any official result, Betway reserves the right to suspend settlement of any game until the uncertainty can be resolved to its reasonable satisfaction.
- If a match is postponed/Voided – The Entire Jackpot will be voided.
- All Participants participate entirely at their own risk. By reading these terms and conditions and participating in the promotion, the Participant gives consent to these risks and hereby indemnifies and holds harmless the Promoter, their directors, employees and agents of any and all liability pertaining to any damage, cost, injuries, and losses of whatever nature sustained as a result of their participation in the Promotion and related events and activities, save where such damage, cost, injuries or losses are sustained as a result of gross negligence or willful misconduct of any of the Promoter.
- Betway reserves the right to reverse the settlement of a game if it has been settled in error (for example, a human or technical error). If Betway resettles a game, this may lead to amendments being made to Players’ Account balances to reflect changes in game settlement.
- The Legs in any Game Period shall be selected by Betway acting at its discretion.
- In the case on multiple winners, All bets will be paid out in full as this is a Fixed odds Prize.
Last updated: 10/25/2024